Restoration Project Manager - Mitigation

The ServiceMaster Company, LLC; Salem (OR); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Job summary

The ServiceMaster Company, LLC is seeking a Restoration Project Manager – Mitigation to lead restoration projects from inspection through completion and collection. This role is not desk-only; you will meet customers, inspect damage, develop scopes, prepare estimates, sell projects, and coordinate production with insurance professionals.

We value restoration/claims experience, plus sales ability, leadership, and a willingness to learn.

Qualifications

• Experience in restoration, construction, insurance claims, roofing, remodeling, estimating, property management, home services, or consultative sales.

Responsibilities

• Respond to water, fire/smoke, mold, packout, and specialty-loss opportunities.
• Inspect properties and determine appropriate scopes of work.
• Prepare estimates and supporting documentation.
• Sell projects and obtain signed contracts/authorizations.
• Communicate with customers, adjusters, agents, and property managers.
• Coordinate crews, subcontractors, and internal support staff.
• Monitor schedules, costs, documentation, and profitability.
• Meet applicable insurance carrier and TPA requirements.
• Identify legitimate additional restoration needs.
• Resolve project issues quickly and professionally.
• Complete billing, collections, and project closeout.

Skills

Sales ability

Project management

Customer service

Leadership

Education

High school diploma or equivalent

Tools

Restore 365

Mitigate

DocuSketch

Job description

Benefits

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance

Turn property damage into a plan—and help customers get their lives back on track.

ServiceMaster Restore is looking for a Restoration Project Manager – Mitigation to manage restoration projects from initial inspection through completion and collection.

This is not a desk-only position. You’ll meet customers, inspect damage, develop scopes, prepare estimates, sell projects, coordinate production, communicate with insurance professionals, and drive projects across the finish line.

We’re looking for someone who combines sales ability, project management, customer service, and leadership.

What You’ll Do

• Respond to water, fire/smoke, mold, packout, and specialty-loss opportunities.
• Inspect properties and determine appropriate scopes of work.
• Prepare estimates and supporting documentation.
• Sell projects and obtain signed contracts/authorizations.
• Communicate with customers, adjusters, agents, and property managers.
• Coordinate crews, subcontractors, and internal support staff.
• Monitor schedules, costs, documentation, and profitability.
• Maintain accurate files using Restore 365, Mitigate, DocuSketch, and other systems.
• Meet applicable insurance carrier and TPA requirements.
• Identify legitimate additional restoration needs.
• Resolve project issues quickly and professionally.
• Complete billing, collections, and project closeout.
• Participate in emergency response when needed.

Who We’re Looking For

We’re interested in candidates with experience in restoration, construction, insurance claims, roofing, remodeling, estimating, property management, home services, or consultative sales.

You should be:

• Organized and able to manage multiple projects.
• Comfortable working with customers during stressful situations.
• Confident selling without high-pressure tactics.
• Able to communicate effectively with insurance professionals.
• Focused on revenue, gross profit, collections, and customer service.
• Comfortable holding crews and vendors accountable.
• Tech-savvy and willing to learn new systems.
• A strong problem solver who takes ownership.
• Competitive, accountable, and motivated by results.

Restoration experience is valuable, but sales ability, leadership, character, and willingness to learn are equally important.

What Success Looks Like

Successful Project Managers own their projects from beginning to end:

Contact → Inspection → Estimate → Sale → Production → Billing → Collection → Closeout

You’ll know where your projects stand, what needs to happen next, and what obstacles need to be removed.

Compensation

Base Salary + Performance-Based Commission/Bonus

Our compensation rewards Project Managers who generate and close revenue, produce profitable projects, maintain strong documentation, drive collections, and build strong customer and insurance relationships.

Strong performers have the opportunity to earn $100,000+ annually.

Requirements

• Valid driver’s license and ability to meet company driving requirements.
• Strong written and verbal communication skills.
• Comfortable with computers, tablets, and mobile apps.
• Ability to travel throughout our service area.
• Ability to work in active restoration/construction environments.
• IICRC certifications are a plus but not required for the right candidate.

BUILD PROJECTS. LEAD PEOPLE. HELP CUSTOMERS. GROW YOUR CAREER.

If you’re a project manager, estimator, salesperson, restoration professional, or construction professional looking for a career where your performance directly impacts your income and growth, we want to hear from you.