Restoration Project Manager

Workstream; Saint Augustine (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

ServiceMaster Restore is seeking a motivated Restoration Project Manager to oversee projects from emergency mitigation through final reconstruction. This dual role requires leadership, organization, and strong communication to keep clients informed and projects on track.

You will manage subcontractors, budgets, schedules, and customer communication, ensuring quality from loss to completion while supporting families through challenging events.

Qualifications

• Experience in restoration, construction, insurance claims, or project management.
• Understanding of residential construction and property restoration.
• Xactimate experience is strongly preferred.
• Experience with mitigation, reconstruction, or insurance restoration is highly desirable.
• Strong communication, organization, and leadership skills.
• Ability to manage multiple projects in a fast-paced environment.
• Valid driver’s license with a clean driving record.

Responsibilities

• Serve as the primary point of contact with customers throughout the restoration process.
• Provide oversight of mitigation projects, ensuring documentation, dry logs, and project progress are accurate before reconstruction begins.
• Coordinate subcontractors, suppliers, permits, inspections, and project schedules during reconstruction.
• Review project estimates, budgets, and supplements using Xactimate.
• Lead projects from initial loss through final walkthrough and completion.
• Perform routine job site visits to ensure quality, schedule adherence, and customer satisfaction.
• Partner with a dedicated ServiceMaster Administrative Coordinator for scheduling, technician coordination, documentation, and customer communication.

Skills

Project management

Communication

Leadership

Organization

Multitasking

Tools

Xactimate

Job description

Restoration Project Manager

Mitigation Oversight • Reconstruction Management

Lead Projects. Build Relationships. Help Families. Recover.

At ServiceMaster Restore, we don’t just repair homes— we restore lives. We’re looking for a motivated and organized Restoration Project Manager to oversee projects from emergency mitigation through final reconstruction. This is a unique dual role position that provides oversight during the mitigation phase before transitioning into coordinating subcontractors, budgets, schedules, and customer communication throughout reconstruction. If you enjoy solving problems, leading projects, and making a meaningful impact on people’s lives, we’d love to hear from you.

What You’ll Do

• Serve as the primary point of contact with customers throughout the restoration process.
• Provide oversight of mitigation projects, ensuring documentation, dry logs, and project progress are accurate before reconstruction begins.
• Coordinate subcontractors, suppliers, permits, inspections, and project schedules during reconstruction.
• Review project estimates, budgets, and supplements using Xactimate.
• Communicate with homeowners, insurance carriers, adjusters, and Third-Party

Administrators (TPAs)

• Perform routine job site visits to ensure quality, schedule adherence, and customer satisfaction.
• Partner with a dedicated ServiceMaster Administrative Coordinator for scheduling, technician coordination, documentation, and customer communication so you can focus on successfully managing projects.
• Lead projects from initial loss through final walkthrough and completion.

What We’re Looking For:

• Experience in restoration, construction, insurance claims, or project management.
• Understanding of residential construction and property restoration.
• Xactimate experience is strongly preferred.
• Experience with mitigation, reconstruction, or insurance restoration is highly desirable.
• Strong communication, organization, and leadership skills.
• Ability to manage multiple projects in a fast-paced environment.
• Valid driver’s license with a clean driving record.

Why Join ServiceMaster?

• Lead projects from emergency mitigation through final reconstruction.
• Work alongside a supportive leadership team and dedicated administrative staff.
• Career advancement opportunities within a growing restoration company.
• Ongoing professional development and training.
• Competitive compensation based on experience.
• Paid time off and holidays.
• Make a meaningful difference by helping families and businesses recover after unexpected disasters.

Join a company where your leadership makes a lasting impact.

Since its founding in 1929 by Marion E. Wade, a former minor league baseball player, ServiceMaster has stood by its word and its customers. As a result, it has grown into a world-class company composed of a family of brands that provides residential and commercial services to 5 million customers in the past year alone.
Today, ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Whether dealing with a burst pipe that impacts one home or a natural disaster that impacts the entire community, we’re by your side 24/7/365 to restore your property and your peace of mind.