Restoration Project Manager (IICRC Cert. Req.)

ServiceMaster Clean of Fraser Valley

Springfield (MA)

On-site

USD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

401(k)
Company car
Company parties
Competitive salary
Dental insurance
Health insurance
Paid time off
Profit sharing
Paid training
Vision insurance

Job summary

A veteran-owned restoration company is seeking an experienced Restoration Project Manager. This role requires at least 3 years in insurance restoration and TPA program experience. Responsibilities include managing projects from inspections to documentation, ensuring high-quality work and customer satisfaction. Strong communication, organization, and problem-solving skills are essential. The ideal candidate will be comfortable in field settings and possess an IICRC certification. Apply today for this opportunity in the Washington, D.C. area.

Qualifications

  • Minimum 3 years of insurance restoration experience.
  • TPA program work experience is required.
  • Experience in project management, estimating, or both.

Responsibilities

  • Perform site inspections for mitigation and reconstruction projects.
  • Develop accurate scopes of work and communicate job details clearly.
  • Manage mitigation and repair projects from start to finish.

Skills

Strong communication
Organization
Problem-solving

Education

IICRC certification

Tools

Xactimate
Symbility
XactAnalysis

Job description

Benefits:
  • 401(k)
  • Company car
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Profit sharing
  • Paid training
  • Vision insurance
About Us

Royal Restoration is a general contractor specializing in insurance restoration services, including water mitigation, fire damage mitigation, mold remediation, contents‑related services, and full reconstruction. We are seeking a dynamic and detail‑oriented Restoration Project Manager with IICRC certification to lead and oversee restoration projects from start to finish. In this role, you will coordinate all aspects of water, fire, mold, and asbestos abatement projects, ensuring timely completion while maintaining the highest standards of quality and safety. For over fourteen years, we have worked hard to build a strong reputation throughout Northern Virginia and the greater Washington, D.C. metropolitan area.

We are proud to be a veteran‑owned company, approaching every project with the discipline, values, and strong work ethic developed through military service. These principles have helped us grow steadily while serving our customers with professionalism, urgency, and integrity.

Our Work Environment Includes
  • Modern office setting
  • Growth opportunities
  • Field‑based project management
  • High‑impact, meaningful work
Job Summary

Royal Restoration is seeking an experienced Project Manager with at least 3 years of solid experience in insurance restoration. Experience handling TPA program work is required. This role is ideal for someone who understands both the emergency mitigation side of the business and the reconstruction/repair side, and who can manage projects from initial loss through final completion.

This position requires strong communication skills, field experience, and a thorough understanding of construction workflows, emergency response, documentation requirements, insurance‑related estimating, and TPA program requirements and compliance standards. You will work on both residential and commercial projects throughout the Washington, D.C. metropolitan area, dividing time between field visits and office coordination.

The Project Manager will be responsible for handling inspections, scoping, customer communication, subcontractor and crew coordination, job progress, documentation, budgeting, and customer satisfaction through final payment.

Responsibilities
  • Perform site inspections for mitigation and reconstruction projects
  • Develop accurate scopes of work and communicate job details clearly
  • Review scope with customers, obtain work authorizations, and help sell the job
  • Manage mitigation and repair projects from start to finish
  • Coordinate crews, subcontractors, vendors, schedules, and materials
  • Ensure job documentation, photos, notes, and compliance requirements are complete
  • Communicate with customers, adjusters, and internal staff throughout the project
  • Monitor progress, quality, budgets, deadlines, and customer satisfaction
  • Assist with final payment collection and closeout
Qualifications
  • Minimum 3 years of insurance restoration experience required
  • TPA program work experience is required
  • Experience in project management, estimating, or both
  • IICRC certifications are required
  • Familiarity with Xactimate, Symbility, XactAnalysis, and TPA program workflows
  • Strong communication, organization, and problem‑solving skills
  • Ability to manage multiple jobs and adapt to changing field conditions
  • Valid driver’s license and reliable transportation required
  • Must be comfortable with field work, ladders, rooftops, and light lifting

Required: At least 3 years of insurance restoration experience, including hands‑on experience managing TPA program jobs.—apply today!

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