Restoration Project Manager

SERVPRO of Vacaville/Dixon; Vacaville (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

First-class compensation

Superior benefits

Career progression

Professional development

Job summary

Servpro of Vacaville/Fairfield/Davis/West Sacramento is seeking a Restoration Project Manager to oversee all aspects of restoration projects and crews, driving operational excellence.

You will be responsible for estimating scopes of work, coordinating resources, and ensuring client satisfaction while adhering to safety and quality standards.

Applicants should have at least 1 year of management experience, 3 years in the industry, and a valid license; IICRC certification is preferred.

Qualifications

• Valid driver’s license.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification preferred.

Responsibilities

• Oversee all aspects of assigned restoration projects and crews.
• Prepare estimates and scope of work using computer hardware and proprietary software.
• Negotiate project scope and approvals with customers.
• Schedule crews, coordinate resources, and manage subcontractors.
• Maintain communication with customers, teammates, vendors, and insurers.
• Monitor production expenses and assets.
• Recruiting, hiring, and training restoration teammates.

Skills

Management experience

Supervisory experience

Customer service

Education

High school diploma or GED

Associate/Bachelor preferred

Job description

Servpro of Vacaville/Fairfield/Davis/West Sacramento is hiring a Restoration Project Manager!

Benefits

Servpro of Vacaville/Fairfield/Davis/West Sacramento offers:

• First-class compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.