Restoration Project Manager

IICRC; Union (NJ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Parental leave

Vision insurance

Job summary

SERVPRO Team CHG is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. You will drive project scopes, estimates, and scheduling while maintaining strong client communication and adherence to quality standards.

As a front-line manager, you will lead a team through water, fire, mold, and other remediation projects, ensuring safety, efficiency, and customer satisfaction. A background in restoration and relevant certifications are preferred.

Qualifications

• Valid driver’s license.
• High school diploma/GED; Associate degree or Bachelor’s degree preferred.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification a preferred.

Responsibilities

• Oversee all aspects of assigned restoration projects and crews.
• Prepare project scopes and estimates using proprietary software.
• Schedule, coordinate, and oversee crews and resources, including subcontractors.
• Review site documentation to support services and billing.
• Maintain clear communication with customers, teammates, vendors, and insurance representatives.
• Manage production expenses including equipment, vehicles, and other assets.
• Participate in recruiting, hiring, and training restoration teammates.

Skills

Management experience

Supervisory experience

Education

High school diploma/GED

Associate/Bachelor's preferred

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Join SERVPRO Team CHG — Where “Yes” Is Our Culture

Working with SERVPRO Team CHG means saying yes — yes to hard work, yes to growth, and yes to helping people rebuild after some of their toughest days.

When a disaster like water damage, floods, fires, or mold strikes, we’re the first step in helping customers get back to normal. It’s not easy work — sometimes it’s messy, unpredictable, and demanding — but it’s meaningful. Every day, we make a difference.

Our team has grown tremendously over the past five years, and with that growth comes change, challenges, and opportunity. We’re not a big, faceless corporation — we’re a close-knit team that feels like family. We support each other, adapt quickly, and take pride in doing things the right way.

If you’re looking for a routine, predictable job, this probably isn’t it. But if you’re driven, hungry to grow, and ready to live out our Culture of Yes:

• Yes to stepping up
• Yes to customers
• Yes to doing whatever it takes to get the job done right

Then, WE WANT TO MEET YOU!

It’s not always pretty, but it’s always important. We do everything from sewage losses to fire cleanups and mold remediation and more. Somebody has to help people through these terrible times, and we are proud to step in and help!

Join us and help people rebuild what matters most.

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.