Restoration Project Manager

Servproredondobeachmanhattanbeach; Redondo Beach (CA); On-site; USD 40,000 - 65,000; Full time

Job summary

A leading company in restoration services is seeking a Restoration Project Manager to oversee project execution and client satisfaction. This role involves managing teams, ensuring compliance with scopes of work, and delivering exceptional customer service in high-pressure situations. If you're proactive and driven, this is an opportunity to make a meaningful impact.

Qualifications

• At least 1 year of management/supervisory experience.
• 3 years of industry experience.
• IICRC certification preferred.

Responsibilities

• Ensure accurate project scope and estimates.
• Oversee crews and subcontractors on active projects.
• Maintain communication with customers and ensure satisfaction.

Skills

Project Management

Customer Service

Negotiation

Communication

Job description

Future Opening: Restoration Project Manager

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Compensation: $40,000.00 - $65,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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