Restoration Project Manager

Paul Davis Restoration of West San Fernando Valley CA; Los Angeles (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

A prominent restoration company seeks a Mitigation Manager to lead a team in delivering outstanding disaster recovery services. Ideal candidates have 3+ years of management experience, strong leadership skills, and a dedication to exceptional customer service. Join a company that values growth, offers competitive salaries, and provides comprehensive training for career advancement.

Benefits

401(k) matching

Bonus based on performance

Company car

Competitive salary

Opportunity for advancement

Training & development

Qualifications

• 3+ years restoration management experience required.
• Fluent in English; Spanish a plus.
• Valid driver's license with a clean record.

Responsibilities

• Lead and ensure teams perform tarping, board up, water mitigation, and mold remediation.
• Focus on providing excellent customer service and resolving client issues.
• Manage inventory and organize company equipment.

Skills

Leadership

Customer Service

Communication

Team Management

Tools

Xactimate

Symbility

Job description

Benefits:

401(k) matching

Bonus based on performance

Company car

Competitive salary

Opportunity for advancement

Training & development

Reports To: General Manager Direct Reports: 5+ Technicians

What does a Mitigation Manager with Paul Davis do?

Lead a team of hardworking individuals serving others within your community

Make a difference for others that have had a disaster strike their property

Take pride when your team completes mitigation projects on budget with an exceptional customer experience

Be empathetic and show a sense of urgency while communicating through modern technology

Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving Mitigation Managers the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Mitigation Managers are leading their teams to be first on site after disasters strike (i.e. floods, fires) and will be directing the mitigation crews to restore the property. You are essential to coordinate teams effectively and ensure that jobs are performed profitably.

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision: To provide extraordinary care while serving people in their time of need.

Mission: To provide opportunities for great people to deliver Best in Class results.

Compensation and Benefits:

$60,000 - $75,000 a year based on experience and certifications

Bonus based on profit performance

Leadership Development - our company grows from the inside. If you are motivated to grow your career, ask about participation in our leadership development opportunities

Paid training

401k match

Referral program

Great culture and team dynamic

Company phone, laptop and assigned vehicles provided

Qualifications (Requirements):

3+ years restoration management experience required

Fluent in English, Spanish a plus

Valid driver's license with a clean record

Ability to work nights/weekends and overtime as needed

Ability to lead others from diverse backgrounds

Desire to join a world-class team and contribute a positive attitude

Dedication to customer service

Desire to continually learn new things

Proficiency with industry estimating software (Xactimate and Symbility) a plus

Ability to pass a criminal background check/drug screen

Job Responsibilities:

Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications.

Focus and dedication to providing excellent customer service.

Assist other team members when needed and foster a positive working relationship with other departments.

Be a great representative of our brand!

Ensure your crews are ready at all times and every morning to handle the day through a team huddle.

Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.

Re-inspect job sites for quality control.

Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.

Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.

Be accessible by phone and participate in the on-call schedule.

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!