Restoration Project Manager

ServiceMaster Clean of Fraser Valley; Milpitas (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company car

Competitive salary

Dental insurance

Health insurance

Paid time off

Signing bonus

Vision insurance

First-class compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Palo Alto est à la recherche d'un Restoration Project Manager pour superviser des projets de restauration. Ce poste de gestion en première ligne nécessite la supervision des équipes et des projets, la communication avec les clients, et l'optimisation de l'expérience client. Une expérience antérieure en gestion et quelques années dans l'industrie sont nécessaires. Ce rôle offre d'excellents avantages et opportunités de carrière.

Qualifications

• Minimum 1 an d'expérience en gestion et/ou supervision.
• Minimum 3 ans d'expérience dans l'industrie.
• Certificat IICRC préféré.

Responsibilities

• Superviser tous les aspects des projets de restauration assignés.
• Préparer des estimations et des portées de projet.
• Gérer les dépenses de production.

Skills

Management

Communication

Customer Satisfaction

Education

High school diploma/GED

Associate degree or Bachelor’s degree preferred

Job description

Benefits:

Company car

Competitive salary

Dental insurance

Health insurance

Paid time off

Signing bonus

Vision insurance

SERVPRO of Palo Alto is hiring a Restoration Project Manager!

Benefits

SERVPRO of Palo Alto offers:

First-class compensation

Superior benefits

Career progression

Professional development

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software

Negotiate customer and/or client approval of project scope and estimate

Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors

Review job site documentation to support the services provided and ensure proper client requirements and billing process

Maintain written communication with customers, teammates, vendors, and insurance representatives

Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

Manage the customer and client experience and overall customer satisfaction tracked with online reviews

Provide priority response to potential customers

Participate in recruiting, hiring, and training restoration teammates

Position Requirements

Valid driver’s license

High school diploma/GED; Associate degree or Bachelor’s degree preferred

At least 1 year of management and/or supervisory experience

At least 3 years of industry experience

IICRC certification a preferred

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning agents

Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.