Restoration Project Manager

SERVPRO of Oldsmar / Westchase; Gainesville (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Advancement

PTO

Relocation bonus

First-class compensation

Career progression

Professional development

Job summary

SERVPRO of Oldsmar / Westchase in Florida is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This front-line management role leads teams to operational excellence, with responsibilities spanning scope development, estimates, and on-site coordination.

Requirements include a valid driver's license, Xactimate Level II, and 1+ year of management experience, plus 3+ years in the restoration industry. IICRC certification is preferred.

Qualifications

• Valid driver's license.
• Xactimate Level II.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification preferred.

Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors.
• Review job site documentation to support the services provided and ensure proper client requirements and billing process.
• Maintain written communication with customers, teammates, vendors, and insurance representatives.
• Manage production expenses including equipment, vehicles, and other material assets.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Provide priority response to potential customers.
• Participate in recruiting, hiring, and training restoration teammates.

Skills

Management experience

Industry experience

Job description

SERVPRO is hiring a Restoration Project Manager!

Benefits:

• Opportunity for advancement
• Paid time off
• Relocation bonus

Benefits offers:

• First-class compensation
• Career progression
• Professional development
• PTO

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver's license
• Xactimate Level II
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work EMS jobs, sometimes after hours
• Ability to successfully complete a background check subject to applicable law

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