Restoration Project Manager

ServiceMaster Clean of Fraser Valley; Chicago (IL); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a dynamic team as a Restoration Project Manager where you will lead restoration projects and ensure customer satisfaction. This role is pivotal in managing crews and resources while providing top-notch service during critical moments for clients. With a focus on operational excellence, you will be responsible for overseeing project scopes, negotiating estimates, and maintaining effective communication with stakeholders. This is a chance to make a significant impact in the community and grow within a supportive and service-oriented environment. If you are self-motivated and ready to take on challenges, this opportunity is for you.

Benefits

First-class compensation

Service to the Community

Stability & Growth

Team Environment

Qualifications

• 1+ years of management experience required for this role.
• 3+ years of industry experience preferred.

Responsibilities

• Oversee restoration projects and manage crews to ensure operational excellence.
• Maintain communication with customers and manage production expenses.

Skills

Management Experience

Supervisory Skills

Customer Service

Physical Stamina

Education

High School Diploma

Tools

Proprietary Software

Computer Hardware

Job description

SERVPRO of Cowell Services, Inc. is hiring a Restoration Project Manager!

SERVPRO of Cowell Services, Inc. offers:

• First-class compensation

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

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WHY CONSIDER A CAREER WITH SERVPRO?

Service to the Community

Being Part of a Team

Stability & Growth

The overall job experience is great, with many tasks that involve face-to-face life experiences.