Restoration Project Manager

Rainbow Restoration; Levittown (NY); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Flexible schedule

Free uniforms

Paid time off

Job summary

A restoration services company in Levittown, NY is seeking a Restoration Project Manager to lead restoration projects and crews. Responsibilities include managing project scope, scheduling, and maintaining customer relations. Candidates should have at least 3 years of industry experience and 1 year in a supervisory role. The position offers a salary range of $65,000 to $80,000 annually and requires skills in Xactimate and team management. This is a full-time role with a focus on customer satisfaction and operational excellence.

Qualifications

• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• Strong written and verbal communication skills.

Responsibilities

• Oversee all aspects of assigned restoration projects.
• Manage crews and resources to provide high-quality service.
• Maintain communication with customers and stakeholders.

Skills

Management experience

Industry experience

Verbal communication

Written communication

Detail-oriented

Education

IICRC certification preferred

High school diploma or equivalent

Tools

Microsoft Office

Xactimate

Symbility

Job description

Join to apply for the Restoration Project Manager role at Rainbow Restoration

Benefits:

• Flexible schedule
• Free uniforms
• Paid time off

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front‑line management position leads their team to operational excellence.

Key Responsibilities:

• Ensure an accurate scope of work for projects and prepare estimates utilizing proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects, including subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

• Manage the client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates
• Write Xactimate & Symbility estimates
• Address revision requests
• Communicate with insurance adjusters
• Communicate with policy holders
• Clerical duty as required including customer and job data entry
• Perform other duties as required; these may include job functions outside the scope of normal duties

Position Requirements:

• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification is preferred
• Xactimate and Symbility FireNIce knowledge a plus (will train)
• Computer knowledge of Microsoft Office (Word, Outlook, Excel) and other computer software
• Strong written and verbal communication skills
• Detail‑oriented with strong data entry skills
• Professional appearance and personality
• Team player who can work independently

Skills/Physical Demands/Competencies:

• Ability to lift approximately 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Compensation: $65,000.00 - $80,000.00 per year

At Rainbow International® Restoration we’re helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customer’s property. If that excites you, a career with an independently owned and operated Rainbow International® franchise might be the place for you. For our family, this isn’t just a job, it’s a calling.

Notice: Rainbow International LLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently‑owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation, and employment practices vary by location. Neither Rainbow International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Project Management and Information Technology

Industries: Consumer Services