Restoration Project Lead: Drive Projects & Clients

SERVPRO of Vacaville / Dixon; Portland (OR); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Health insurance

Dental insurance

Vision insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

SERVPRO of Southwest Portland is seeking a Restoration Project Manager to oversee restoration projects from scope through completion. You’ll coordinate crews, subcontractors, and equipment while ensuring quality, safety, and timely delivery for clients in the Portland area.

Ideal candidates bring 3+ years in restoration, strong leadership, and a customer-focused approach. This full-time role offers competitive pay, benefits, and opportunities for advancement within a growing franchise network.

Qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience in restoration.
• IICRC certification preferred.

Responsibilities

• Define scope of work for projects and prepare estimates.
• Negotiate project scope and approval with customers.
• Schedule and oversee crews and resources, including subcontractors.
• Review site documentation to support services and billing.
• Maintain written communication with customers, teammates, vendors, and insurers.
• Manage production expenses including equipment, vehicles and materials.
• Manage customer experience and overall satisfaction with online reviews.
• Provide priority response to potential customers.
• Participate in recruiting, hiring and training restoration teammates.

Skills

Project management

Team leadership

Customer service

Communication

Education

High school diploma/GED

Associate/Bachelor degree preferred

Job description

SERVPRO of Southwest Portland is seeking a Restoration Project Manager to oversee restoration projects from scope through completion. You’ll coordinate crews, subcontractors, and equipment while ensuring quality, safety, and timely delivery for clients in the Portland area.

Ideal candidates bring 3+ years in restoration, strong leadership, and a customer-focused approach. This full-time role offers competitive pay, benefits, and opportunities for advancement within a growing franchise network.