Restoration Project Coordinator: Water Mitigation

IICRC; Lorton (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Free uniforms

Health insurance

Paid time off

Profit sharing

Signing bonus

Training & development

Vision insurance

Job summary

Royal Restoration is seeking a skilled Restoration Project Coordinator to manage emergency mitigation, contents handling, and reconstruction projects. You will collaborate with project managers, field teams, adjusters, and TPAs to keep projects compliant, on schedule, and within budget.

Ideal candidates have restoration project experience, knowledge of insurance workflows, and proficiency with moisture mapping and construction documentation.

Qualifications

• Experience coordinating restoration, construction, or insurance-related projects.
• Experience with emergency mitigation, contents, and/or reconstruction workflows.
• Hands-on experience with TPA programs (Contractor Connection, Alacrity, Sedgwick).
• MICA moisture mapping software experience preferred.
• Understanding of water mitigation documentation, moisture mapping, and drying standards.
• Understanding of reconstruction scheduling, change orders, and project documentation.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple active projects in a fast-paced environment.
• High attention to detail and strong follow-through.

Responsibilities

• Coordinate water mitigation, mold remediation, fire and smoke mitigation, contents, and reconstruction projects.
• Manage new job intake, customer contact, work authorizations, contracts, and required insurance documentation.
• Coordinate emergency dispatches, inspections, crew schedules, equipment, subcontractors, and milestones.
• Track projects from initial assignment through mitigation, contents handling, repairs, completion, and invoicing.
• Maintain compliance with TPAs programs: Contractor Connection, Alacrity, Sedgwick.
• Perform, review, and maintain moisture mapping and drying documentation.
• Upload and manage photographs, moisture readings, drying logs, reports, estimates, invoices, and completion documents.
• Communicate regularly with customers, adjusters, TPA reviewers, property managers, subcontractors, and field team members.
• Assist project managers and estimators with estimates, supplements, change orders, approvals, and documentation.
• Coordinate contents pack-outs, inventories, cleaning, storage, and pack-backs.
• Track reconstruction schedules, material selections, permits, subcontractors, inspections, and customer approvals.
• Ensure projects meet TPA KPIs, carrier requirements, and internal deadlines.

Skills

Strong organizational skills

Time management

Excellent written and verbal коммуника

Multi-project management

Attention to detail

Professional communication

Tools

MICA

Xactimate

XactAnalysis

Dash

Contractor Connection

Alacrity

Sedgwick

Job description

Royal Restoration is seeking a skilled Restoration Project Coordinator to manage emergency mitigation, contents handling, and reconstruction projects. You will collaborate with project managers, field teams, adjusters, and TPAs to keep projects compliant, on schedule, and within budget.

Ideal candidates have restoration project experience, knowledge of insurance workflows, and proficiency with moisture mapping and construction documentation.