Restoration Ops Leader: General Manager

SERVPRO Team Miller; Fort Wayne (IN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401K Matching

Company Paid Life Insurance

Paid Time Off

Paid Holidays

Employee Referral Program

Customer Service Recognition Program

Competitive compensation

Job summary

SERVPRO Team Miller in Fort Wayne, IN, is seeking a General Manager to lead daily operations for the franchise. You will hire, train, and develop your team while ensuring our customers receive the highest-quality restoration services and timely communication.

The right candidate has 3+ years in management, a strong reconstruction background, and proven leadership. You’ll manage budgets, safety programs, and multiple divisions, always aiming to exceed expectations in a fast-paced, team-oriented

Qualifications

• High school diploma or GED required; higher degrees preferred.
• 3+ years of management experience.
• At least 2 years of restoration industry experience preferred.
• IICRC certifications – WRT and ASD, Master designation a plus.
• Reconstruction background in the industry; strong leadership.

Responsibilities

• Ability to manage and monitor multiple operational divisions
• Create and maintain annual business plans and goals
• Develop annual company budget, including projected revenue, projected expenses, and desired profit margin
• Lead a team of managers as they respond to and manage restoration projects
• Ensure clear communication between customer and client to achieve the highest satisfaction possible
• Ensure job processes and procedures are followed, including safety training and guidelines
• Recruit, hire, train, and develop managers and staff

Skills

Leadership

Communication

Team supervision

Multitasking

Interpersonal skills

Education

High school diploma/GED

Associates degree

Bachelor’s degree

Job description

SERVPRO Team Miller in Fort Wayne, IN, is seeking a General Manager to lead daily operations for the franchise. You will hire, train, and develop your team while ensuring our customers receive the highest-quality restoration services and timely communication.

The right candidate has 3+ years in management, a strong reconstruction background, and proven leadership. You’ll manage budgets, safety programs, and multiple divisions, always aiming to exceed expectations in a fast-paced, team-oriented