Restoration - Mitigation Project Manager

ServiceMaster of South Shore Inc; Village of Valley Stream (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Company car

Company parties

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

ServiceMaster of South Shore Inc. seeks a Project Manager to oversee restoration projects from assessment through completion, ensuring safety, on-schedule delivery, and budget adherence.

This role serves as the main liaison between clients, crews, subcontractors, and insurance carriers across NYC, Nassau, and Suffolk counties. You will lead on active job sites, develop scopes with Xactimate, and coordinate materials, scheduling, and costs while maintaining thorough documentation for billing and

Qualifications

• 2+ years of project management experience in restoration preferred.
• Proficiency with Xactimate software.
• Fluent English and valid U.S. work authorization.

Responsibilities

• Oversee day-to-day management of restoration projects from start to finish.
• Coordinate crews, technicians, and subcontractors on active job sites.
• Develop scopes of work using Xactimate and manage project costs.
• Communicate with property owners, adjusters, and carriers on scope and timeline.
• Ensure safety, compliance with industry standards, and on-site quality.

Skills

Project management

Xactimate

Communication

Customer service

Driving

Fluent English

Education

High school diploma or equivalent

Tools

Xactimate

Job description

Benefits

• 401(k) matching
• Company car
• Company parties
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

About Us

ServiceMaster Restoration Services by GBS is a leading disaster restoration company serving New York City and Long Island. Backed by a national franchise network with over 65 years of experience, we provide 24/7 emergency response for water, fire, smoke, and mold damage to residential and commercial properties. We pride ourselves on fast response times, quality workmanship, and restoring peace of mind for our clients when they need it most.

Job Summary

The Project Manager oversees restoration projects from initial assessment through final completion, ensuring work is performed safely, on schedule, and within budget. This role serves as the primary point of contact between clients, crews, subcontractors, and insurance carriers, and requires strong leadership on active job sites throughout the greater NYC and Long Island area.

Responsibilities

• Oversee day-to-day management of water, fire, smoke, and mold remediation projects from start to finish
• Conduct on-site inspections and develop accurate scopes of work using Xactimate
• Coordinate and supervise crews, technicians, and subcontractors on active job sites
• Schedule projects, order materials/equipment, and manage job costs to meet budget and profitability goals
• Maintain thorough job file documentation (photos, moisture logs, daily reports) for insurance billing
• Communicate directly with property owners, adjusters, and carriers to explain scope, timeline, and progress
• Negotiate and agree on scope of repairs with insurance adjusters
• Ensure compliance with industry-standard safety policies, procedures, and building codes
• Respond to emergency calls and participate in on-call rotation for after-hours/weekend jobs
• Identify and resolve delays, complications, or client concerns quickly and professionally

Requirements

• 2+ years of project management experience, restoration/mitigation industry preferred
• Proficiency with Xactimate software required
• Working knowledge of water, fire, and mold restoration processes
• Strong organizational, communication, and customer service skills
• Valid, clean driver's license and reliable personal transportation
• Ability to work a flexible schedule, including evenings/weekends as needed
• Must be legally authorized to work in the U.S.; fluent English required

Education

• High school diploma or equivalent (required); construction/business-related coursework a plus

Work Location

In person — job sites throughout NYC, Nassau, Suffolk, and surrounding areas.