Restoration General Manager

Paul Davis Restoration of Southern New Hampshire & Maine; Portsmouth (NH); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a General Manager to lead operations and drive business development in a dynamic environment. This role involves overseeing daily operations, managing financial performance, and ensuring effective communication across divisions. The ideal candidate will have extensive management experience, strong financial acumen, and a commitment to upholding the company’s values of integrity and excellence. Join a forward-thinking company that offers a range of benefits, including a competitive salary, company vehicle, and opportunities for professional growth and development. If you're ready to make a significant impact in the restoration industry, this is the perfect opportunity for you.

Benefits

Base salary plus Commission

Company vehicle

Laptop & cell phone

Healthcare, Dental & Vision plans

401k Retirement plan with company Match

Paid time off

Holiday Pay

Disability Insurance

Referral Program

Opportunity for advancement

Qualifications

• 5+ years in a management role with experience in financial statements.
• Bachelor's degree or equivalent experience in relevant fields.

Responsibilities

• Oversee all business operations and ensure profitability.
• Manage compliance with all SLA and PDRI Scorecard measurements.
• Recruit and onboard subcontractors as needed.

Skills

Management Skills

Financial Analysis

Communication Skills

Problem Solving

Leadership Skills

Education

Bachelor’s Degree in Construction Management or Business Management

Multiple years’ experience in related field

Tools

Restoration Management Software (RMS)

Job description

As the General Manager for Paul Davis Restoration, this employee is responsible for the management, operation, and business development of the entire company. This includes all jobs run through the franchise as well as the growth and overall profitability of the company.

Reports to: President
Office Location: Portsmouth, NH
Hours: M-F 8am to 5pm.

The employee will have direct oversight and control over all business operations. This will include, but is not limited to:

1. Professionally represent the PDR brand and its basic principles of honesty and integrity.
2. Coordinate and discuss financial/operational matters on a regular basis with the appropriate leadership.
3. Oversight of all day-to-day operations of PDR of Boston North, Southern NH & ME franchise.
4. Profit and Loss management of the franchise.
5. Assist in management of Accounting functions including AR and AP with assistance from CFO and global accounting team.
6. Oversight of any Division Managers, Project Managers, Project Coordinators, Field Technicians, and any other employee who reports directly to the franchise.
7. Ensure proper communication between divisions.
8. Review and address staffing and operational changes needed by divisions as necessary.
9. Coordinate and discuss performance including financials and operational performance with all division managers.
10. Implement and administer annual performance evaluations for all managers and office staff.
11. Provide assistance and oversight in regards to estimating in all disciplines.
12. Ensure Standard Operating Procedures are followed for all divisions.
13. Develop workflows consistent with driving efficiencies and establishing a sense of urgency where needed.
14. Responsible for completion of bonus reports for all divisions on a monthly basis.
15. Assist in preparing commercial proposals for bid work on a T&M basis.
16. Responsible for management of compliance with all SLA and PDRI Scorecard measurements.
17. Recruit and onboard sub-contractor trades as needed for all divisions. This could include, but is not limited to; sub labor, dry cleaning, upholstery cleaning, carpet cleaning, HVAC cleaning, industrial hygienists, general carpentry, plaster, finished flooring, roofing, etc.
18. Implement the HASP (Health and Safety Plan) that has already been developed for MA operations.
19. Responsible for maintaining and developing vendor relationships.

Required Education and Experience:

1. Bachelor’s Degree or multiple years’ experience in Construction Management, Business Management, or related field.
2. Five plus years’ experience in a management role.
3. Experience with reading and interpreting financial statements.

Preferred Education and Experience:

1. Experience in restoration or construction field.
2. Experience in a Project Management and/or Estimator role.
3. Experience with Restoration Management Software (RMS).
4. Sales experience.
5. General Contractor’s License.
6. Leadership Development Trainings.
7. IICRC certifications.

Benefits:

1. Base salary plus Commission.
2. A company vehicle, laptop & cell phone.
3. Healthcare, Dental & Vision plans.
4. 401k Retirement plan with company Match.
5. Paid time off.
6. Holiday Pay.
7. Disability Insurance.
8. Referral Program.
9. Tenure Program.
10. Paid Holiday, Vacation, and Sick Days.
11. Company Apparel Provided.
12. Opportunity for advancement.
13. Training & development.