Restoration Estimator & Production Leader (Bonus Eligible)

Servpro Industries, Inc.; Augusta, Northern (GA, KY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Job summary

Servpro of Augusta/Waterville is seeking an Estimator/Production Manager to oversee restoration projects and production crews. You will drive customer satisfaction, revenue growth, and staff development in a front-line management role.

Competitive pay with opportunities to learn and grow, plus a training program including industry certifications. Responsibilities include managing the customer and client experience, developing scopes of work, reviewing estimates, scheduling crews, and

Qualifications

• Effective written and oral communication required.
• Intermediate math skills required.
• Experience in cleaning/restoration preferred.
• High school diploma/GED required; IICRC certifications preferred.

Responsibilities

• Manage the customer experience and overall customer satisfaction.
• Manage the client experience and overall client satisfaction.
• Provide priority response to potential customers.
• Develop scope of work for projects and review estimates.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule crews and resources to provide service on active projects.
• Coordinate and oversee the production of services with crews and subcontractors.
• Document and/or review job file to support the services provided.
• Maintain communication with internal and external stakeholders.
• Manage production expenses.
• Manage equipment and materials.
• Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.

Skills

Communication

Math skills

Cleaning/restoration experience

Physical endurance

Certifications (IICRC) preferred

Education

High school diploma/GED

IICRC certifications

Job description

Servpro of Augusta/Waterville is seeking an Estimator/Production Manager to oversee restoration projects and production crews. You will drive customer satisfaction, revenue growth, and staff development in a front-line management role.

Competitive pay with opportunities to learn and grow, plus a training program including industry certifications. Responsibilities include managing the customer and client experience, developing scopes of work, reviewing estimates, scheduling crews, and