Restoration Emergency Services Sales Coordinator

Restoration Management Company; Kent (WA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with matching

PTO

Paid holidays

Life insurance

Job summary

The Emergency Services Coordinator (ESC) at Restoration Management Company is responsible for selling restoration services to residential and commercial customers affected by water, fire, soot, smoke, mold, and other environmental damage. The ESC will report to the Director of National Sales and must be willing to work as needed.

This role requires strong sales skills, customer relations, and knowledge of MS Office; essential duties include lead qualification, collaboration with project

Qualifications

• Valid Driver’s License with driving record in good standing.
• Experience in construction and/or restoration related sales.
• Customer relations focus, with ability to develop strong business relationships.
• Excellent organization skills.
• Independent worker, self-motivated.
• Uses good judgement, resourceful.
• Thorough knowledge of MSOffice (Powerpoint, Excel, Word, Outlook).
• Excellent communication skills (written and verbal).
• Ability to excel in both a self-managed and team environment.

Responsibilities

• Promotes the Company in a professional manner while providing Emergency Services.
• Generates new business by selling restoration services.
• Communicates with customers in person, over the phone, and in writing for the purpose of closing leads.
• Qualifies leads through direct assessment of emergency events and provides supporting documentation to Emergency Services Specialist for follow-up of leads.
• Collaborates and builds relationships with the project managers and marketing representatives in order to effectively sell the Company’s services while achieving their sales goals.
• Monitors emergency situations taking place locally, regionally, and nationally for the purposes of generating new sales.
• Provides direction to Emergency Services Specialist on follow-up of leads through use of web-based tools and ESD technology support.
• Tracks the Sales Performance goals as defined by the Director of National Sales to ensure goals are met.
• Identifies sales activities, sales results, and potential commission calculations for purposes of reporting to ESD team.
• Reviews compiled information relevant to emergency events and ensures prompt disseminate to the ESD team as well as other branches and/or departments, as deemed necessary.
• Provides timely response to all electronic communications and all sales opportunities.

Skills

Customer relations

Organization

Communication skills

Self-motivated

Independent work

Team player

MS Office proficiency

Tools

MS Office Suite

Job description

The Emergency Services Coordinator (ESC) at Restoration Management Company is responsible for selling restoration services to residential and commercial customers affected by water, fire, soot, smoke, mold, and other environmental damage. The ESC will report to the Director of National Sales and must be willing to work as needed.

This role requires strong sales skills, customer relations, and knowledge of MS Office; essential duties include lead qualification, collaboration with project