Restoration Crew Chief / Supervisor

SERVPRO of North East Chester County; Tullytown (PA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Bonus based on performance

Competitive salary

Training & development

Opportunity for advancement

Job summary

SERVPRO of North East Chester County is hiring a Restoration Crew Chief / Supervisor in Tullytown, PA. This frontline role coordinates, monitors, and performs restoration work to ensure high-quality service and a positive customer experience.

The position requires a valid driver’s license, at least 1 year in cleaning/restoration/construction, and a willingness to train. Benefits include competitive pay, health and vision insurance, 401(k), bonuses, and opportunities for advancement.

Qualifications

• Must be able to lift 50 lbs regularly and up to 100 lbs with assistance.
• Valid driver’s license required to operate company vehicle.
• Experience in cleaning, restoration, or construction preferred.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled with quality control.
• Manage customer and client experience and online reviews.
• Communicate expectations to restoration technicians and supervise their activities.
• Document detailed and accurate job files to support services.
• Manage labor and materials usage on assigned projects.
• Coordinate with project manager and office staff on progress and issues.

Skills

Lift heavy objects

Driver's license

Team supervision

IICRC certification (plus)

Education

High school diploma/GED

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance

SERVPRO of North East Chester County is hiring a Restoration Crew Chief / Supervisor in Tullytown!

SERVPRO of North East Chester County offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development
• And more!

As the front-line representative of the SERVPRO® brand, the Restoration Crew Chief / Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Pay

$20-$24 an hour (starting) with overtime pay and bonuses

Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.