Restoration Crew Chief: Lead Quality & Customer Experience

ServiceMaster Clean of Fraser Valley; Cleveland (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Employee discounts

Job summary

A local cleaning and restoration company in Cleveland, Ohio, is seeking a Restoration Crew Chief to manage production processes and customer satisfaction. Responsibilities include coordinating project tasks, supervising technicians, and ensuring compliance with safety guidelines. Candidates should have a valid driver's license and at least 1 year of relevant experience. The position offers competitive compensation and career advancement opportunities.

Qualifications

• Valid driver’s license required.
• At least 1 year of experience in cleaning, restoration, or construction is preferred.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled.
• Manage customer and client experience and satisfaction.
• Communicate expectations to restoration technicians and supervise their activities.

Skills

Ability to lift a minimum of 50 pounds regularly

Ability to climb ladders

Ability to work in tight spaces

Ability to work with cleaning agents

Education

High school diploma/GED

Job description

A local cleaning and restoration company in Cleveland, Ohio, is seeking a Restoration Crew Chief to manage production processes and customer satisfaction. Responsibilities include coordinating project tasks, supervising technicians, and ensuring compliance with safety guidelines. Candidates should have a valid driver's license and at least 1 year of relevant experience. The position offers competitive compensation and career advancement opportunities.