Restoration Crew Lead – Service & Quality Champion

SERVPRO of Southwest Portland; Portland (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Job summary

A leading restoration company in Portland is seeking a Crew Chief to manage production processes, ensure quality control, and lead restoration technicians. The ideal candidate must have at least 1 year of relevant experience, a valid driver’s license, and a high school diploma or GED. This role offers competitive benefits including health insurance, paid time off, and 401(k) matching. Join a team dedicated to providing excellent customer service and facilitating a positive experience.

Qualifications

• Valid driver’s license required.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus.

Responsibilities

• Coordinate and perform production processes as scheduled.
• Manage the customer and client experience and overall satisfaction.
• Communicate clear expectations to restoration technicians.
• Document a detailed and accurate job file.

Skills

Ability to lift a minimum of 50 pounds regularly

Ability to climb ladders and work in tight spaces

Ability to work with/around cleaning agents

Education

High school diploma/GED

Job description

A leading restoration company in Portland is seeking a Crew Chief to manage production processes, ensure quality control, and lead restoration technicians. The ideal candidate must have at least 1 year of relevant experience, a valid driver’s license, and a high school diploma or GED. This role offers competitive benefits including health insurance, paid time off, and 401(k) matching. Join a team dedicated to providing excellent customer service and facilitating a positive experience.