Restoration Crew Chief: Lead Field Techs & Projects

IICRC; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Health insurance

Competitive salary

Paid time off

Job summary

A leading restoration company in Austin, Texas, is hiring for the Restoration Crew Chief position. This role requires coordinating and managing restoration projects to ensure customer satisfaction. Applicants should have a valid driver's license and at least 1 year of experience in restoration or similar fields. The company offers competitive compensation and benefits including health insurance.

Qualifications

• Valid driver’s license required.
• At least 1 year of experience in cleaning, restoration, or construction preferred.
• IICRC certification is a plus but not required.

Responsibilities

• Coordinate and perform production processes and ensure quality control.
• Manage customer satisfaction and track reviews.
• Communicate expectations and supervise restoration technicians.
• Document job files accurately.
• Manage labor and consumable usage on projects.
• Communicate project progress with staff.

Skills

Ability to lift 50 pounds

Ability to climb ladders

Ability to work in tight spaces

Ability to handle cleaning agents

Education

High school diploma/GED

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

SERVPRO of South Palm Beach is hiring a Restoration Crew Chief!

Benefits

SERVPRO of South Palm Beach offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the front-line representative of the SERVPRO® brand, the Restoration Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.