Restoration Crew Chief

ServiceMaster DSI; Windsor (WI); On-site; USD 30,686 - 43,704; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K

Generous PTO

Performance bonuses

Opportunities for travel

Job summary

ServiceMaster DSI in Madison, WI is looking for a Restoration Crew Chief to lead fire and water restoration projects. Ideal candidates should have prior Crew Chief experience and be familiar with restoration procedures and cleaning techniques. This role offers competitive compensation starting at $27 per hour, with benefits including medical, dental, vision, and generous PTO.

We value continuous learning and are committed to building a supportive and collaborative team environment where every member can thrive. Travel opportunities and performance-based bonuses are also available.

Qualifications

• Must have a valid driver's license and reliable transportation.
• Able to move and/or lift 50+ lbs.
• Pass background check and drug screen.

Responsibilities

• Ensure timely and quality completion of assigned projects.
• Supervise Restoration Techs and Staff Laborers.
• Evaluate competence and quality of team members.
• Ensure all required documentation is completed.
• Maintain security and cleanliness of Company equipment.

Skills

Restoration or carpet and upholstery cleaning experience

Crew Chief experience

Good communication skills

Water Restoration Tech Certification (WRT)

Tools

MICA, DryTrack, or similar software

Job description

We are the nation’s largest ServiceMaster franchise company and we have an opening in our Madison, WI branch that offers its employees on-the-job training, opportunity for career advancement, while helping people in need.

Who we are: ServiceMaster DSI provides restoration in Madison, WI and surrounding areas. With continued investment in education, the latest tools and technology, and expert training, we are industry leaders in disaster restoration cleaning and are known for the great care we take with clients and employees alike.

The Position: We’re looking for a Restoration Crew Chief. This position is for residential and commercial fire and water clean-up and restoration. Job assignments include but are not limited to specialty mitigation services, light demolition, water extraction, carpet and upholstery cleaning, mold abatement, vandalism clean-up, fire and smoke damage mitigation, content move-outs and pack ins, and content cleaning. This position also directs, aids and supervises the Restoration Technicians assigned to the project.

The pay we are offering starts at $27 per hour, that is negotiable based on experience.

Benefits

• Medical, Dental, Vision along with other supplementary plans
• 401K
• Generous PTO
• Performance bonus based on water mitigation jobs available
• Opportunity for travel

Requirements

• Restoration or carpet and upholstery cleaning experience
• Crew Chief experience required
• Good communication skills.
• Valid Drivers License
• Reliable transportationAbility to travel out of town
• Able to move and/or lift 50+ lbs.
• Pass background check and drug screen
• Water Restoration Tech Certification (WRT)
• MICA, DryTrack, or similar software experience

Responsibilities

• Ensures the timely quality completion of assigned restoration cleaning, moving, packing, or general labor projects.
• Directs, aids and supervises the Restoration Techs and Staff Laborers assigned to the Restoration Crew Chief by the Project Manager on a per project basis.
• Ensures and evaluates competence and quality of the Restoration Techs and Staff Laborers.
• Ensures a continuous increase in the knowledge and skill level (training) of the Restoration Techs and Staff Laborers.
• Ensures the security, integrity, and cleanliness of all Company equipment and supplies used on or taken to assigned projects by the Restoration Crew Chief.
• Ensures the productivity of the Restoration Techs and Staff Laborers assigned to the Restoration Crew Chief by the Production Manager.
• Ensures all required restoration project documentation, including forms and photo‑documentation, is completed in accordance with established protocols.
• Ensures excellent customer communication and relations.
• Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties.

Why Should You Apply?

• Competitive compensation with opportunity for overtime and performance bonuses
• Great Benefits
• We work together – openly and cross‑functionally because it enables us to build relationships, learn together and win as a team.
• We go above and beyond for our clients and you’ll find that we have a dynamic environment where learning and growth opportunities are abundant and hard work and results are awarded.

Equal Employment Opportunity Employer/Vets Welcome Here!

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