Restoration Crew Chief $500 Bonus (Rockford)

IICRC; Rockford (IL); On-site; USD 33,062 - 37,195; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Signing bonus

Training & development

Vision insurance

Job summary

ServiceMaster Clean of Fraser Valley is seeking a Restoration Crew Chief/Restoration Supervisor in Rockford, IL, to oversee residential and commercial fire and water clean-up and restoration.

Responsibilities include directing and supervising technicians, ensuring project completion, and providing excellent customer service. This role offers competitive pay starting at $24–$27 per hour, negotiable based on experience, plus a $500 sign-on bonus.

Join us in a purpose-driven career that directly supports communities during crises!

Qualifications

• Previous experience as a Crew Chief in a fire and flood restoration company is highly desired.
• Able to move and/or lift 50+ lbs.
• Pass background check and drug screen.

Responsibilities

• Ensure timely, quality completion of assigned restoration cleaning projects.
• Direct and supervise the Restoration Techs and Staff Laborers.
• Ensure all required project documentation is completed.

Skills

Experience in restoration or carpet and upholstery cleaning

Strong communication skills

Valid driver’s license

Ability to travel out of town

Water Restoration Tech Certification (WRT)

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Vision insurance
• Wellness resources

Position Overview

We are the nation’s largest ServiceMaster franchise company and we have an opening in our Rockford, IL branch that offers its employees on‑the‑job training and opportunities for career advancement. This is a purpose‑driven career where your work directly supports communities in times of crisis.

Who we are

• ServiceMaster DSI provides restoration in Rockford, IL and surrounding areas.
• We invest in education, embrace innovation through the latest tools and technology, and give employees the knowledge to lead and grow in a robust industry.
• We are leaders in disaster restoration cleaning and are known for the great care we take with clients and employees alike.
• We promote a collaborative culture that values flexibility, mutual respect, and work‑life balance.
• We believe that engaged and happy employees make ServiceMaster DSI an amazing place to work where we are always ready to help families and businesses recover from fire and water damage.

The Position

We’re looking for a Restoration Crew Chief/Restoration Supervisor. This position is for residential and commercial fire and water clean‑up and restoration. Job assignments include specialty mitigation services, light demolition, water extraction, carpet and upholstery cleaning, mold abatement, vandalism clean‑up, fire and smoke damage mitigation, content move‑outs and pack‑ins, and content cleaning. This position also directs, aids and supervises the Restoration Technicians assigned to the project.

Compensation & Sign‑On Bonus

The salary for this position starts at $24–$27 per hour and is negotiable based on experience. PLUS $500 SIGN‑ON BONUS!

Requirements

• Experience in restoration or carpet and upholstery cleaning.
• Previous experience as a Crew Chief in a fire and flood restoration company is highly desired.
• Strong communication skills.
• Valid driver’s license.
• Reliable transportation.
• Previous restoration experience is a plus.
• Ability to travel out of town.
• Able to move and/or lift 50+ lbs.
• Pass background check and drug screen.
• Water Restoration Tech Certification (WRT).

Responsibilities

• Ensures the timely, quality completion of assigned restoration cleaning, moving, packing, or general labor projects.
• Directs, aids and supervises the Restoration Techs and Staff Laborers assigned to the Restoration Crew Chief by the Project Manager for each project.
• Ensures and evaluates competence and quality of the Restoration Techs and Staff Laborers.
• Ensures a continuous increase in the knowledge and skill level (training) of the Restoration Techs and Staff Laborers.
• Ensures the security, integrity, and cleanliness of all company equipment and supplies used on or taken to assigned projects by the Restoration Crew Chief.
• Ensures the productivity of the Restoration Techs and Staff Laborers who are assigned to the Restoration Crew Chief by the Production Manager.
• Ensures all required restoration project documentation, including forms and photo‑documentation, is completed in accordance with established protocols.
• Ensures excellent customer communication and relations.
• Perform other duties as required. These may include job functions that are outside the scope of normal job duties.

Why Should You Apply?

• Competitive compensation with opportunity for overtime.
• Great benefits, professional development, and training.
• We work together – openly and cross‑functionally because it enables us to build relationships, learn together and win as a team.
• We go above and beyond for our clients, offering a dynamic environment with abundant learning and growth opportunities and hard work and results are rewarded.

Equal Employment Opportunity Employer/ Veterans Welcomed!