Restaurant Tech Support Pro — Toast POS & Go-Live

Vivant; United States; Teletrabalho; USD 70 000 - 95 000; Tempo integral

Resumo da oferta

Vivant is seeking a hands-on Restaurant Technology Support Specialist to manage and troubleshoot technology systems across multiple restaurant locations. You will support Toast POS, online ordering platforms like Olo, back-office software, Microsoft 365, and basic network connectivity.

The goal is to resolve issues, minimize downtime, and keep systems running reliably. This individual contributor role requires strong Toast POS administration,Remote work setup, and experience supporting

Qualificações

• Hands-on restaurant technology support, 3+ years.
• Strong Toast POS administration experience.
• Experience with Olo, Restaurant365, and Microsoft 365.
• Experience in multi-location restaurant environments.

Responsabilidades

• Administer and troubleshoot Toast POS and related hardware.
• Support Olo online ordering and system integrations.
• Manage Microsoft 365 accounts and security.
• Configure new restaurant POS go-lives and deployments.
• Own tickets from report to resolution and document solutions.
• Communicate updates to restaurant teams during incidents.

Conhecimentos

Toast POS

KDS & printers

Remote support

Customer service

IT incident mgmt

Networking basics

Microsoft 365

Multi-location support

Vendor coordination

Ferramentas

Olo

Restaurant365

Microsoft 365

Descrição da oferta de emprego

Vivant is seeking a hands-on Restaurant Technology Support Specialist to manage and troubleshoot technology systems across multiple restaurant locations. You will support Toast POS, online ordering platforms like Olo, back-office software, Microsoft 365, and basic network connectivity.

The goal is to resolve issues, minimize downtime, and keep systems running reliably. This individual contributor role requires strong Toast POS administration,Remote work setup, and experience supporting