Restaurant Team Leader — Guest Experience & Growth

Dairy Queen; McAllen (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Schlotzsky's is hiring for a crew member to greet customers, take orders, and serve food with a positive attitude. You will process payments, prepare sandwiches with the team, and maintain cleanliness according to safety rules. You will also train teammates and help resolve customer concerns in a fast-paced environment.

Ideal candidates are 18+, able to lift 30 pounds, and comfortable working a varied schedule while upholding the brand standards and dress code.

Qualifications

• Must be at least 18 years old and able to operate kitchen equipment.
• Able to lift up to 30 pounds and stand for extended periods.
• Team-oriented with customers in a fast-paced setting.

Responsibilities

• Greet customers, take orders, and serve food with a positive attitude.
• Input orders into a POS system and handle payments accurately.
• Prepare sandwiches with team to customer specifications following safety rules.
• Maintain cleanliness, wash utensils, and keep restrooms sanitary.
• Communicate with team and management to schedule and train staff.
• Address customer concerns professionally and resolve issues per policy.
• Adhere to uniform and grooming standards.

Skills

Customer service

Cash handling

Teamwork

Food prep

Tools

POS system

Job description

Schlotzsky's is hiring for a crew member to greet customers, take orders, and serve food with a positive attitude. You will process payments, prepare sandwiches with the team, and maintain cleanliness according to safety rules. You will also train teammates and help resolve customer concerns in a fast-paced environment.

Ideal candidates are 18+, able to lift 30 pounds, and comfortable working a varied schedule while upholding the brand standards and dress code.