Restaurant Team Lead - Operations & Guest Experience

Hunter Super Techs - TurnPoint; Davenport (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

Hunter Super Techs - TurnPoint is seeking a Team Leader for our Davenport, IA area restaurant. The role supports daily operations, directs shifts in the absence of management, and ensures the highest standards of food quality, service, cleanliness, safety, and sanitation.

You will work to resolve guest concerns and coach team members to maintain excellent guest experiences. You will supervise FOH and BOH, help manage labor costs, and participate in training to ensure adherence to company

Qualifications

• HS diploma or equivalent is required.
• Experience supervising restaurant shifts is preferred.
• Strong customer service and team leadership skills are essential.

Responsibilities

• Provide supervision during assigned shifts.
• Direct both FOH and BOH responsibilities to manage daily labor and costs.
• Monitor speed of service to ensure a positive guest experience.
• Address guest comments and handle complaints as first point of contact.
• Participate in ongoing staff training and ensure procedures are followed.
• Ensure proper cash handling procedures are followed.
• Open and close the restaurant in the absence of upper management.
• Perform other duties as assigned by management.

Skills

Supervision

Guest service

Operations coordination

Team leadership

Education

High School Diploma or equivalent

Job description

Hunter Super Techs - TurnPoint is seeking a Team Leader for our Davenport, IA area restaurant. The role supports daily operations, directs shifts in the absence of management, and ensures the highest standards of food quality, service, cleanliness, safety, and sanitation.

You will work to resolve guest concerns and coach team members to maintain excellent guest experiences. You will supervise FOH and BOH, help manage labor costs, and participate in training to ensure adherence to company