Restaurant Team Lead — Guest Experience & Ops Coach

Zaxby's; Lenoir (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus potential up to 12% of annualE r

Free meals on shift & 50% off meals

Paid Time Off

Paid Holidays

Early Access to Pay

Recognition Program

Employee Referral Program

Opportunities to Advance

Job summary

Zaxbys is seeking an Assistant Manager to oversee daily restaurant operations, ensure guest satisfaction, and uphold company standards. You will coach staff, manage schedules, and enforce training plans.

This role offers bonus potential up to 12% of annual earnings, meal benefits, PTO, holidays, early pay access, and opportunities to advance within the Zax LLC network. Candidates should be prepared to work a flexible schedule and maintain safety and quality.

Qualifications

• Must be 18 years of age or older.
• Must have a valid driver’s license, vehicle insurance, and reliable transportation.
• Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Successful completion of background check.
• Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others.
• 1-3 years management experience required.
• Restaurant management experience preferred.

Responsibilities

• Engage in daily restaurant operations and ensure guest experiences.
• Coach team members and provide leadership to achieve quarterly goals.
• Create and maintain effective work schedules following company standards and laws.
• Delegate shift assignments and communicate expectations.
• Maintain service, product quality, and cleanliness standards.

Skills

Leadership

Team management

Guest service

Operations

Tools

POS System

Job description

Zaxbys is seeking an Assistant Manager to oversee daily restaurant operations, ensure guest satisfaction, and uphold company standards. You will coach staff, manage schedules, and enforce training plans.

This role offers bonus potential up to 12% of annual earnings, meal benefits, PTO, holidays, early pay access, and opportunities to advance within the Zax LLC network. Candidates should be prepared to work a flexible schedule and maintain safety and quality.