Restaurant Team Lead: Guest Experience & Ops

Lion's Choice Restaurants; Ellisville (MO); On-site; USD 19,286 - 27,552; Full time

Job summary

Lion’s Choice Restaurants in Ellisville, MO is seeking a Team Leader to assist the General Manager in daily operations and finances. You will help with staffing, guest service, and upkeep, while ensuring open communication with guests and team members to drive performance.

The ideal candidate has management experience in food service, proficient with Microsoft Office, and a commitment to quality, teamwork, and safety. This is a full‑time on‑site role with competitive hourly compensation.

Qualifications

• Management level experience in the food service industry preferred.
• Experience with Microsoft applications including Outlook, Word, and Excel.
• Willingness to work weekdays, weekends, nights and holidays.
• Strong guest service and communication skills.

Responsibilities

• Supervise preparation, cooking, and serving of food with utmost concern for food quality.
• Assist with weekly work schedule and set‑up organization of crew to properly handle business for different shifts.
• Order inventory and supplies, and check deliveries for accuracy; process invoices for payment.
• Properly complete weekly team member payroll sheets.
• Ensure delivery of the highest levels of guest service and resolve all guest complaints.
• Oversee store safety and implement proper sanitation practices.
• Ensure proper cash handling and reporting of all monies to the corporate office.
• Provide on‑the‑floor supervision to oversee line production and guest service.
• Assist in coaching, training, motivating, evaluating crew members as necessary.
• Make a positive contribution to the profits of the company.
• Oversee the completion and accuracy of store reporting.
• Coach, train, and motivate crew members to help them develop skills.

Skills

Team leadership

Staffing

Customer service

Payroll

Cash handling

Coaching

Scheduling

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Lion’s Choice Restaurants in Ellisville, MO is seeking a Team Leader to assist the General Manager in daily operations and finances. You will help with staffing, guest service, and upkeep, while ensuring open communication with guests and team members to drive performance.

The ideal candidate has management experience in food service, proficient with Microsoft Office, and a commitment to quality, teamwork, and safety. This is a full‑time on‑site role with competitive hourly compensation.