Team Leader

Lion's Choice; Ballwin (MO); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive hourly wage

Job summary

A leading quick-serve restaurant located in Ballwin, Missouri, is seeking a Team Leader to assist the General Manager in operational and financial aspects of the restaurant. Responsibilities include supervising food preparation, managing schedules, ordering supplies, and ensuring exceptional guest service. The ideal candidate will have management-level experience in food service and strong organizational skills. This position offers competitive compensation. Join a dynamic team passionate about quality food and service.

Qualifications

• Management level experience in the food service industry preferred.
• Must be able to work weekdays, weekends, nights, & holidays.
• Experience with Microsoft applications is required.

Responsibilities

• Supervise food preparation, cooking, & serving with a focus on quality.
• Manage weekly work schedules and crew organization.
• Order inventory and ensure delivery accuracy.
• Handle guest complaints and ensure high service levels.
• Implement sanitation practices and oversee store safety.

Skills

Organizational skills

Decision-making skills

Guest service skills

Resourcefulness

Teamwork

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Position Summary

Under general supervision, the Team Leader assists the General Manager in all operational & financial aspects of

the restaurant. The Team Leader helps with the staffing, equipment, product control, guest service & general upkeep

of the restaurant. Business will be conducted through open communications with guests, auditing & coaching team

members.

Primary Responsibilities

• Supervise preparation, cooking, & serving of food with utmost concern for food quality.
• Assist with weekly work schedule & set-up organization of crew to properly handle business for different shifts.
• Order inventory & supplies, & check deliveries for accuracy; process invoices for payment.
• Properly complete weekly team member payroll sheets.
• Ensure delivery of the highest levels of guest service & resolve all guest complaints.
• Oversee store safety & implement proper sanitation practices.
• Ensure proper cash handling & reporting of all monies to the corporate office.
• Provide on-the-floor supervision to oversee line production & guest service.
• Assist in, coaching, training, motivating, evaluating crewmembers as necessary.
• Make a positive contribution to the profits of the company.
• Oversee the completion & accuracy of store reporting.
• Coach, train, & motivate Crew Members to help them develop skills.

Additional Skills/Competencies

• Quick-thinker, anticipates/solves issues with excellent organizational, decision-making & guest service skills.
• Ability to communicate professionally in verbal & written form with guests, team members, & vendors.
• Ideal candidate is resourceful, innovative, enthusiastic, creative, outgoing, & passionate about achieving success.
• A positive style of management which encourages team member retention & promotes teamwork.
• Must be trustworthy, loyal, & be able to make decisions in the best interest of the company.

Compensation

Lion’s Choice provides competitive compensation including base hourly rate.

About Lion’s Choice

From its humble beginning in 1967 with its first store in Ballwin, Missouri, privately-held Lion’s Choice is a quick-serve

restaurant in the Saint Louis area featuring high-quality, nutritious & tasty sandwiches, sides, & drinks with great service.

Guests love the real, roasted beef sandwich, made with lean top round beef, slow-roasted in the store, prepared to order, shaved thin, & served hot with a dash of secret seasoning on a buttered & toasted bun. The result is a mouth-watering,

tender sandwich that is always hot, healthy, tasty, & keeps loyal guests coming back for more.

Quality Ingredients · Taste That's Second To None · Nutrition For A Healthy Life

Lion’s Choice is Proud to be an Equal Opportunity Employer

Employment contingent upon successful background check

Requirements

Minimum Qualifications

• Management level experience in the food service industry preferred.
• Experience with Microsoft applications including Outlook, Word, & Excel.
• Must be able to work weekdays, weekends, nights, & holidays as required.