Restaurant Ops & Guest Service Lead

Lion's Choice; Chesterfield (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Benefits package

Job summary

Lion’s Choice in Chesterfield, MO is seeking an Assistant Manager to support the General Manager in daily restaurant operations, budgeting, scheduling, and guest service. The role emphasizes hands-on leadership, staff coaching, and ensuring top-quality food and sanitation standards.

The ideal candidate will have prior food-service leadership, proficiency with Microsoft Office, and availability to work weekdays, weekends, and holidays. Equal opportunity employer.

Qualifications

• High School Diploma required, some college preferred.
• Management level experience in the food service industry preferred.
• Experience with Microsoft applications including Outlook, Word, & Excel.
• Must be able to work weekdays, weekends, nights, & holidays as required.

Responsibilities

• Supervise preparation, cooking, & serving of food with utmost concern for food quality.
• Assist with weekly work schedule & set-up organization of crew to properly handle business for different shifts.
• Order inventory & supplies, & check deliveries for accuracy; process invoices for payment.
• Properly complete weekly team member payroll sheets.
• Ensure delivery of the highest levels of guest service & resolve all guest complaints.
• Oversee store safety & implement proper sanitation practices.
• Ensure proper cash handling & reporting of all monies to the corporate office.
• Provide on-the-floor supervision to oversee line production & guest service.
• Assist in hiring, coaching, training, motivating, evaluating & terminating crewmembers as necessary.
• Make a positive contribution to the profits of the company.
• Oversee the completion & accuracy of all store reporting.
• Coach, train, & motivate Associate Manager to help them develop skills to become an Assistant Manager.

Skills

People management

Customer service

Microsoft Office

Communication

Education

High School Diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Lion’s Choice in Chesterfield, MO is seeking an Assistant Manager to support the General Manager in daily restaurant operations, budgeting, scheduling, and guest service. The role emphasizes hands-on leadership, staff coaching, and ensuring top-quality food and sanitation standards.

The ideal candidate will have prior food-service leadership, proficiency with Microsoft Office, and availability to work weekdays, weekends, and holidays. Equal opportunity employer.