Team Leader

Lion's Choice; O’Fallon (MO); On-site; USD 24,796 - 34,440; Full time

Job summary

A popular restaurant chain in O’Fallon is seeking a Team Leader to assist the General Manager with various operational and financial duties. Responsibilities include supervising food preparation, managing staff schedules, and ensuring excellent guest service. The ideal candidate should have management experience in food service, possess strong organizational and decision-making skills, and be familiar with Microsoft Office applications. Flexibility to work various shifts is also required.

Qualifications

• Management level experience in the food service industry preferred.
• Must be able to work weekdays, weekends, nights, & holidays as required.

Responsibilities

• Supervise preparation, cooking, & serving of food.
• Assist with weekly work schedule & crew organization.
• Order inventory & supplies, check deliveries for accuracy.
• Ensure highest levels of guest service.
• Oversee store safety & sanitation practices.
• Coach, train, & motivate crew members.

Skills

Organizational skills

Decision-making skills

Guest service skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Position Summary

Under general supervision, the Team Leader assists the General Manager in all operational & financial aspects of the restaurant. The Team Leader helps with the staffing, equipment, product control, guest service & general upkeep of the restaurant. Business will be conducted through open communications with guests, auditing & coaching team members.

Primary Responsibilities

• Supervise preparation, cooking, & serving of food with utmost concern for food quality.
• Assist with weekly work schedule & set‑up organization of crew to properly handle business for different shifts.
• Order inventory & supplies, & check deliveries for accuracy; process invoices for payment.
• Properly complete weekly team member payroll sheets.
• Ensure delivery of the highest levels of guest service & resolve all guest complaints.
• Oversee store safety & implement proper sanitation practices.
• Ensure proper cash handling & reporting of all monies to the corporate office.
• Provide on‑floor supervision to oversee line production & guest service.
• Assist in, coaching, training, motivating, evaluating crewmembers as necessary.
• Make a positive contribution to the profits of the company.
• Oversee the completion & accuracy of store reporting.
• Coach, train, & motivate Crew Members to help them develop skills.

Additional Skills/Competencies

• Quick‑thinker, anticipates/solves issues with excellent organizational, decision‑making & guest service skills.
• Ability to communicate professionally in verbal & written form with guests, team members, & vendors.
• Ideal candidate is resourceful, innovative, enthusiastic, creative, outgoing, & passionate about achieving success.
• A positive style of management which encourages team member retention & promotes teamwork.
• Must be trustworthy, loyal, & be able to make decisions in the best interest of the company.

Compensation

Lion’s Choice provides competitive compensation including base hourly rate.

Lion’s Choice is Proud to be an Equal Opportunity Employer

Employment contingent upon successful background check

Minimum Qualifications

• Management level experience in the food service industry preferred.
• Experience with Microsoft applications including Outlook, Word, & Excel.
• Must be able to work weekdays, weekends, nights, & holidays as required.