Restaurant Team Lead — Fast-Paced Customer Service

Jimmy John's; Golden Valley (MN); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Job summary

Jimmy John’s in Golden Valley is hiring an Assistant Manager to lead a fast, friendly team and keep the operation running smoothly when the GM is not on duty. You’ll manage 3–15 staff, provide on-the-job training, oversee ordering and inventory, ensure accurate sandwich production, and uphold world-class customer service in a clean, organized shift.

The role requires flexibility, reliability, and willingness to work overtime; pay range is $16–$18 per hour with opportunities for more based on

Qualifications

• Must read, write, and communicate in English.
• Ability to prioritize tasks and work independently.
• Experience handling customer and employee issues.
• Proficient with Word and Excel on a computer.
• Comfort with high-volume, fast-paced environments.

Responsibilities

• Lead a team of 3–15 employees during shifts.
• Train new team members and oversee daily operations.
• Ensure fast, accurate sandwich preparation and service.
• Maintain cleanliness and organization per brand standards.
• Handle cash, orders, and customer interactions.
• Support inventory, ordering, and loss prevention.

Skills

English literacy

Prioritization

Customer service

People management

Word/Excel proficiency

Tools

Word

Excel

Job description

Jimmy John’s in Golden Valley is hiring an Assistant Manager to lead a fast, friendly team and keep the operation running smoothly when the GM is not on duty. You’ll manage 3–15 staff, provide on-the-job training, oversee ordering and inventory, ensure accurate sandwich production, and uphold world-class customer service in a clean, organized shift.

The role requires flexibility, reliability, and willingness to work overtime; pay range is $16–$18 per hour with opportunities for more based on