Shift Leader: Fast-Paced Food Service Lead & Coach

ADP, Inc.; Saint Paul (MN); On-site; USD 22,000 - 23,000; Full time

Job summary

Jimmy John's in Saint Paul, MN is seeking a Shift Leader to oversee daily shop operations, ensure fast, friendly service and maintain product quality. You will work with the management team to keep operations running smoothly when managers are not present.

Ideal candidates have at least 6 months of Jimmy John's experience or prior shift lead experience, are 18+, comfortable with basic computer tasks, and can lift 30-40 lbs while staying energetic during busy shifts.

Qualifications

• Must be able to read, write, and communicate in English well enough to provide acceptable customer service and to interact with fellow employees and supervisors as needed.
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
• Ability to handle and resolve customer issues.
• Ability to handle and resolve employee issues.
• Skills to use a personal computer and various software packages (Word/Excel).
• Ability to handle stress and high volume operations.

Responsibilities

• Manage day-to-day operations of the sandwich shop.
• Maintain top-notch customer service and product quality.
• Uphold profitability in the absence of Assistant or General Managers.
• Uphold systems and procedures with unwavering integrity.
• Coach and delegate tasks to staff, including sandwich makers and drivers.

Skills

English communication

Customer service

Leadership

Delegation

Time management

Stress resilience

Tools

MS Word

MS Excel

Job description

Jimmy John's in Saint Paul, MN is seeking a Shift Leader to oversee daily shop operations, ensure fast, friendly service and maintain product quality. You will work with the management team to keep operations running smoothly when managers are not present.

Ideal candidates have at least 6 months of Jimmy John's experience or prior shift lead experience, are 18+, comfortable with basic computer tasks, and can lift 30-40 lbs while staying energetic during busy shifts.