Shift Lead - Flexible Hours, Fast-Paced Team

Jimmy John's; Minnetonka, Northern (MN, KY); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Job summary

Jimmy John’s in Minnetonka is seeking an Assistant Manager to lead a fast-paced crew and ensure top-quality service and products. You will oversee daily operations in the absence of the General Manager and drive profitability through efficient shift execution.

The role requires managing 3–15 staff, training new hires, handling ordering and inventory, and delivering world-class customer service across busy hours. Flexible scheduling is available to cover all hours and days.

Qualifications

• Must read, write, and communicate in English.
• Ability to establish priorities, work independently, and proceed with objectives under minimal supervision.
• Ability to handle and resolve customer threats and issues.
• Ability to handle and resolve employee issues.
• Skills to use a personal computer and various software packages (Word / Excel).
• Ability to handle stress and high-volume operations.

Responsibilities

• Manage a staff of approximately 3 to 15 employees. Assign, oversee and evaluate work.
• Provide on-the-job training for new employees.
• Delegate and be responsible for ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure minimizing losses.
• Assist in the supervision of the preparation, sales, and service of food.
• Forecast food items and estimate consumption per shift.
• Supervise food preparation and service operations during duty.
• Assist shoppers in greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and correctness.
• Ensure every customer receives world-class customer service.
• Route deliveries and serve drivers to maximize delivery speed.
• Complete daily food preparation and opening procedures.
• Complete closing procedures.
• Maintain 100% integrity in systems and procedures.

Skills

English literacy

Staff leadership

Customer service

Multitasking

Cash handling

Food safety basics

Tools

Word

Excel

Job description

Jimmy John’s in Minnetonka is seeking an Assistant Manager to lead a fast-paced crew and ensure top-quality service and products. You will oversee daily operations in the absence of the General Manager and drive profitability through efficient shift execution.

The role requires managing 3–15 staff, training new hires, handling ordering and inventory, and delivering world-class customer service across busy hours. Flexible scheduling is available to cover all hours and days.