RESTAURANT SUPPORT STAFF

All In Hospitality Group; Grand Rapids (MI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Paid time off

Insurance for full time employees!

Internal growth opportunities

Job summary

The Winchester in Grand Rapids, MI is seeking a Kitchen Manager to oversee all kitchen operations in collaboration with the Chef de Cuisine and Sous Chef. You will drive profitability, guest relations, culture, food and beverage development, education, coaching and mentorship to support concept success.

Responsibilities include providing extraordinary service, managing take-out orders, educating guests on menus, and ensuring food quality and timely delivery while maintaining a clean,

Qualifications

• Strong organizational skills to manage the needs of the restaurant.
• Detail oriented and positive, welcoming attitude.
• Must be, or willing to be, TIPS certified (or equivalent), with a strong understanding of responsible alcohol service and compliance with local regulations.
• Communication skills to inspire and motivate consistency and excellence.
• Strong belief in a professional and ethical approach to guest services.

Responsibilities

• Provide extraordinary customer service during all volume styles of business
• Handling take-out orders and running food to guest tables
• Bringing salesmanship opportunities to each guest interaction
• Managing expo windows with a focus on food quality, ticket time management and accuracy
• Being a "menu expert" and able to educate guests on our bar and food menus effectively
• Excelling with time management and steps of service
• Assist with maintaining clean and well-stocked areas during service, including pre-bussing
• Setting up the restaurant for success daily

Skills

Time management

Guest service excellence

Communication skills

Organizational skills

TIPS certified

Alcohol service compliance

Positive attitude

Job description

We are building a team that promotes an upbeat culture, stability and consistency, and plenty of future growth opportunities. Our managers are highly involved in day to day operations, coaching and guidance, and promoting teamwork for the best work life balance of all employees.

Kitchen Manager will have oversite of all kitchen operations for their concept of All In Hospitality Group. They will work directly with the Chef de Cuisine and Sous Chef to ensure concept success, profitability, guest relations, culture, food and beverage development, education, coaching and mentorship.

Benefits:

• Employee discounts
• Flexible schedule
• Paid time off
• Pay: Hourly plus tips - generous portion of a tip split, along with take out tips!
• Cross Training pay raises.
• Performance Based Scheduling - you control your schedule.
• Paid Time Off to be used for any reason, earned the moment you start and you can redeem after 120 days of employment.
• Discounts at all of our locations, for you and a guest!
• Insurance for full time employees!
• Internal growth opportunities.
• Closing at 9pm on the weekdays, and 10pm on the weekends.

Areas of Focus (including but not limited to):

• Provide extraordinary customer service during all volume styles of business
• Handling take-out orders and running food to guest tables
• Bringing salesmanship opportunities to each guest interaction
• Managing expo windows with a focus on food quality, ticket time management and accuracy
• Being a \"menu expert\" and be able to educate guests on our bar and food menus effectively
• Excelling with time management and steps of service
• Assist with maintaining clean and well-stocked areas during service, including pre-bussing
• Setting up the restaurant for success daily

Requirements:

• Strong organizational skills to manage the needs of the restaurant
• Detailed oriented
• Having a positive, welcoming, and upbeat attitude
• Must be, or willing to be, TIPS certified (or equivalent), with a strong understanding of responsible alcohol service and compliance with local regulations
• Communication skills to inspire and motivate consistency and excellence
• Strong belief in a professional and ethical approach to guest services

Reports To: General Manager Pay: Hourly + Tips Hours: Part Time & Full Time Available

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

If you’re passionate about food, driven to provide exceptional service, and excited to be part of a dynamic team, we’d love to hear from you!