Restaurant Supervisor - Macau Kitchen

Bally’s Corporation; Dover (DE); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive Salary with annual performance reviews

Comprehensive health coverage plan

401(K)/ Company Match

Childcare discounts

Job summary

Join a dynamic team as a Restaurant Supervisor at an exciting venue! This role offers the opportunity to lead a talented staff in a vibrant restaurant environment, ensuring exceptional guest experiences and smooth operations. You will be responsible for supervising daily activities, managing budgets, and fostering a positive atmosphere for both guests and employees. With a focus on leadership and customer service, this position is perfect for someone passionate about the hospitality industry. Enjoy competitive salary, comprehensive health benefits, and the chance to grow your career with a forward-thinking company that values your contributions.

Qualifications

• Two years of supervisory experience in a high-volume restaurant preferred.
• Must be able to work weekends, holidays, and nights as scheduled.

Responsibilities

• Monitor budget, staff supervision, and guest relations.
• Ensure compliance with laws and company policies.
• Conduct training and evaluations for subordinates.

Skills

Customer Service

Leadership

Problem Solving

Communication Skills

Math Skills

Education

High School Diploma or GED

Tools

Microsoft Word

Job description

Bally's Dover
1131 N Dupont Hwy
Dover, DE 19901, USA

The Role: Restaurant Supervisor - Macau Kitchen

Responsibilities:

• Responsible for monitoring of the budget, staff supervision, scheduling, guest relations, restaurant cleanliness and opening and closing procedures.
• Opens and closes shift in accordance with proper procedures.
• Initiates aggressive guest interaction through seeking and soliciting feedback from guests.
• Properly executes revenue and check control procedures on shift.
• Handles daily employee relations (e.g., scheduling, time adjustments).
• Maintains a safe and sanitary work environment for all associates and guests.
• Gathers and implements all proper tools for running shift, (e.g., schedules, floor plans, reservations, checks).
• Finds solutions for problems such as call outs, last minute bookings or any other daily problems that may arise.
• During shift, ensures that guests are satisfied by assisting with serving, seating, and communication with kitchen and by striving to speak to all guests.
• Maintains presence on the floor during entire meal periods and ensures adequate coverage.
• Interviews, selects, hire and retain superior employees.
• Completes and issues timely evaluations for subordinates.
• Conducts formal and informal training for subordinates.
• Conducts formal and informal coaching and counseling with subordinates.
• Rewards and recognizes superior performers.
• Ensures that employees work safely and follow all safety rules.
• Ensures compliance with relevant laws and regulations as well as company policies and procedures.
• Maintains up-to-date knowledge of industry and competition.
• Ensures effective communication within the department and company.
• Holds subordinates accountable for established performance expectations.
• Motivates and develops staff; provides advice and guidance as appropriate.
• Must comply with and enforce compliance with the company’s recycling program standards.

ADDITIONAL FUNCTIONS:

• Performs other duties as assigned.

Qualifications:

• High school diploma or GED or equivalent work experience required.
• Two years of supervisory experience in large, high-volume restaurant preferred.
• Must possess good math skills.
• Must possess computer proficiency with Microsoft Word.
• Must possess good oral and written communication skills.
• Must possess good customer service and leadership skills.
• Must be able to solve problems and deal with a variety of situations.
• Must present an overall professional appearance.
• Must be able to work weekends, holidays and nights as scheduled.
• Must be able to successfully pass a background check.
• Must be ABC certified before starting work.
• Must be able to speak, read and write English.

What’s in it for you:

• Competitive Salary with annual performance reviews.
• Comprehensive health coverage plan that includes medical, dental, and vision.
• 401(K)/ Company Match.
• Access Perks and Childcare discounts.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally’s Bet on You – We can’t wait to meet you!