Restaurant Supervisor: Lead Service & Guest Experience

ADP; Bishop (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Wanaaha Casino in Bishop, CA seeks a Restaurant Supervisor to oversee daily shift operations, coach Food & Beverage Team Members, and ensure guest satisfaction on the floor. Under the supervision of the Food & Beverage Director, you will manage staffing, enforce policies, and monitor service quality in a fast-paced hospitality environment.

A strong leader with hospitality knowledge and experience in restaurant software is preferred.

Qualifications

• High school diploma or GED required.

Responsibilities

• Delegate and assign duties to Food & Beverage Team Members daily.
• Ensure guests are served promptly and professionally; develop service standards.
• Assist in staffing decisions to meet budgeted goals and volume.
• Enforce policies and train staff on changes.
• Interact with guests during supervisory shifts to resolve issues.
• Monitor staffing levels and adjust as needed to cover shifts.

Skills

Leadership

Staff supervision

Communication

Guest service

Education

High School Diploma or GED

21+ years old

Driver’s License

Restaurant management experience

Supervisory experience

Food Handler certification within 30 days

Alcohol Server’s License within 30 days

Hospitality industry knowledge

Tools

Micros

Agilysys

Job description

Wanaaha Casino in Bishop, CA seeks a Restaurant Supervisor to oversee daily shift operations, coach Food & Beverage Team Members, and ensure guest satisfaction on the floor. Under the supervision of the Food & Beverage Director, you will manage staffing, enforce policies, and monitor service quality in a fast-paced hospitality environment.

A strong leader with hospitality knowledge and experience in restaurant software is preferred.