Restaurant Supervisor | Hops & Hens/Pegasus Pizza

Omni Hotels and Resorts; Dallas (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an enthusiastic Restaurant Supervisor to lead a dynamic team in a vibrant new concept. This role emphasizes exceptional service and operational excellence, ensuring that every guest experience is memorable. With responsibilities ranging from staff training to managing inventory and maintaining high standards, this position offers a unique opportunity to grow within a supportive environment. If you are passionate about food and beverage and thrive in a fast-paced setting, this could be your ideal workplace.

Qualifications

• 1+ years of experience in food and beverage supervision or management.
• Strong understanding of food and beverage financials preferred.

Responsibilities

• Manage assigned shift and supervise department staff.
• Conduct pre-meal staff meetings and address guest comments.

Skills

Customer Service

Food and Beverage Management

Time Management

Attention to Detail

Education

High School Diploma

Food Handler Certification

TABC Certification

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Location

Dallas Hotel

The Omni Dallas Hotel, located in the heart of downtown Dallas, is connected via sky bridge to the Dallas Convention Center and is close to restaurants, shops, entertainment, and more. The hotel is built to meet LEED Gold Certification standards, emphasizing environmental sustainability.

Our associates enjoy a dynamic work environment, comprehensive training, mentoring, and pride in working for a company known for exceptional service. We foster a culture of respect, gratitude, and empowerment. If you are friendly, motivated, and passionate about serving others, Omni Dallas Hotel could be your ideal workplace.

Job Description

We are seeking an enthusiastic, creative, and ambitious Restaurant Supervisor to join our new concept, Hops & Hens. The role involves training and supervising staff, ensuring prompt and courteous service that adheres to Omni Food and Beverage standards and company policies.

Responsibilities

1. Manage assigned shift and assist in overall management.
2. Supervise department staff as outlined in the manager’s job description.
3. Complete environmental checklists for the dining area.
4. Monitor liquor stock levels and order supplies daily.
5. Conduct pre-meal staff meetings.
6. Implement and follow up on training procedures.
7. Address guest comments and complaints to ensure satisfaction.
8. Engage with guests and gather feedback.
9. Remain on the floor during peak hours to oversee service.
10. Observe, instruct, and correct staff service techniques.
11. Review food preparation and beverage presentation.
12. Maintain the condition of the dining room, lobby lounge, morsels, minibar, and room service areas.
13. Assist management with scheduling, payroll, and forecasting.
14. Participate in interviewing potential new employees.
15. Prepare and follow up on maintenance requests.
16. Monitor food and liquor requisitions and minimize waste.
17. Check bar controls, shot glass usage, and bottle inventory daily.

Qualifications

1. At least 1 year of experience in Food and Beverage supervision or management preferred.
2. Ability to manage deadlines effectively.
3. Understanding of food and beverage financials, including cost and par controls, is preferred.
4. Proficiency in Microsoft Word, Excel, and PowerPoint.
5. Strong attention to detail and excellent customer service skills.
6. Flexibility to work weekends and holidays.
7. Knowledge of liquor liability laws and compliance.
8. Familiarity with emergency procedures and accident prevention.
9. Current TABC and Food Handler Certifications.

Omni Hotels & Resorts is an equal opportunity employer, supporting veterans and individuals with disabilities. For more information, see the EEOC poster and the OFCCP Pay Transparency Policy. For assistance applying, email [e-mail].

Job Locations: US-TX-Dallas

Posted Date: 1 month ago (4/9/2025 2:27 PM)

Requisition ID: 2025-121854

# of Openings: 1

Category: Restaurant Operations