Restaurant Supervisor - Hilton Anatole

Hilton; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Hilton Anatole in Dallas, TX, is seeking a Restaurant Supervisor to oversee daily restaurant operations and ensure exceptional guest experiences within our hotel dining outlets. You will supervise the team, monitor service quality, and help drive revenue through up-selling and marketing initiatives.

The role emphasizes on-floor leadership, adherence to health and safety standards, and a fast-paced hospitality environment at a premier Dallas property.

Qualifications

• No formal qualifications stated in the job ad.

Responsibilities

• Supervise daily restaurant operations: oversee outlet operations, ensure guest service standards, product quality, and policy compliance.
• Deliver exceptional guest experiences: monitor quality, assess satisfaction, address issues, and improve dining experiences.
• Guide the team through each shift: on-the-floor supervision, scheduling assistance, and coaching to foster a productive team.
• Contribute to revenue growth: assist with marketing initiatives and up-selling to boost F&B sales and profitability.
• Uphold regulatory standards: maintain health, safety, sanitation, and alcohol awareness compliance.

Job description

Hilton Anatole is a premier hotel in the heart of Dallas, offering a dynamic destination for guests, meetings, events, and culinary experiences. With extensive meeting and event spaces, multiple dining outlets, and a strong reputation for exceptional hospitality, Hilton Anatole provides an exciting, fast-paced environment for hospitality professionals to grow and thrive. Join our team and be part of a property known for delivering memorable guest experiences.

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Restaurant Supervisor , you're not just supporting daily operations at one of our hotel dining outlets - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Supervise daily restaurant operations: Oversee and participate in daily outlet operations, including ensuring guest service standards, product quality, and compliance with operational policies and procedures
• Deliver exceptional guest experiences: Monitor product and service quality, assess guest satisfaction, address issues, and make improvements to enhance the dining experience
• Guide the team through each shift: Provide on-the-floor supervision, assist with scheduling, and mentor team members to foster a positive and productive work environment
• Contribute to revenue growth: Assist with implementing marketing initiatives and up-selling techniques to promote food and beverage sales and maximize profitability
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.