Guest Experience Leader — Restaurant Operations

Hilton; Dallas (TX); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Hilton Anatole in Dallas, TX, is seeking a Restaurant Supervisor to oversee daily restaurant operations and ensure exceptional guest experiences within our hotel dining outlets. You will supervise the team, monitor service quality, and help drive revenue through up-selling and marketing initiatives.

The role emphasizes on-floor leadership, adherence to health and safety standards, and a fast-paced hospitality environment at a premier Dallas property.

Formación

• No formal qualifications stated in the job ad.

Responsabilidades

• Supervise daily restaurant operations: oversee outlet operations, ensure guest service standards, product quality, and policy compliance.
• Deliver exceptional guest experiences: monitor quality, assess satisfaction, address issues, and improve dining experiences.
• Guide the team through each shift: on-the-floor supervision, scheduling assistance, and coaching to foster a productive team.
• Contribute to revenue growth: assist with marketing initiatives and up-selling to boost F&B sales and profitability.
• Uphold regulatory standards: maintain health, safety, sanitation, and alcohol awareness compliance.

Descripción del empleo

Hilton Anatole in Dallas, TX, is seeking a Restaurant Supervisor to oversee daily restaurant operations and ensure exceptional guest experiences within our hotel dining outlets. You will supervise the team, monitor service quality, and help drive revenue through up-selling and marketing initiatives.

The role emphasizes on-floor leadership, adherence to health and safety standards, and a fast-paced hospitality environment at a premier Dallas property.