Restaurant Supervisor — Flexible Schedules & Guest Service

Delaware North; Wheeling (WV); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Training & development

Employee discounts

Flexible schedules

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation days and holidays

Parental bonding leave

Tuition reimbursement

Job summary

Delaware North at Wheeling Island Casino in Wheeling, West Virginia is seeking a Restaurant Supervisor to lead hourly staff and ensure premier guest service. This full-time role involves assigning shift duties, overseeing service quality, and assisting in training while maintaining safety and cleanliness standards.

The ideal candidate has restaurant experience and at least two years in a supervisory role, with strong organizational, communication, and guest relations skills.

Qualifications

• Two years of supervisory experience in a restaurant.
• Strong organizational and guest service abilities.
• Excellent written and verbal communication with customers.

Responsibilities

• Maintain a safe and clean environment for guests and team members, ensuring stock and adherence to policies.
• Assign duties to team members on shift and perform some service tasks.
• Assist managers in training and compliance of staff.
• Investigate and resolve service complaints and help manage staffing according to budget and volume.
• Greet guests professionally and monitor needs within the assigned area.

Skills

Supervisory experience

Guest service

Communication skills

Job description

Delaware North at Wheeling Island Casino in Wheeling, West Virginia is seeking a Restaurant Supervisor to lead hourly staff and ensure premier guest service. This full-time role involves assigning shift duties, overseeing service quality, and assisting in training while maintaining safety and cleanliness standards.

The ideal candidate has restaurant experience and at least two years in a supervisory role, with strong organizational, communication, and guest relations skills.