Restaurant Supervisor (Day and Evening Shifts)

Pizza-Ranch-Emmetsburg; Emmetsburg (IA); On-site; USD 55,000 - 70,000; Full time

Job summary

Pizza Ranch Inc. in Emmetsburg, IA seeks an Assistant General Manager to lead daily operations, uphold product and service standards, and support the General Manager in driving guest satisfaction and team performance.

You will manage guest experience using feedback insights, monitor food and labor costs, and deliver a legendary service that mirrors our mission to serve families and communities. This is a full-time, on-site role requiring strong leadership and clear communication.

Qualifications

• Proven leadership and people development abilities.
• Strong management and organizational skills.
• Excellent communication and multitasking capabilities.
• Experience in restaurant management preferred.
• Proficient with basic computer applications.

Responsibilities

• Lead and support the general manager in day-to-day operations to ensure guest satisfaction and service standards.
• Drive store profitability by managing food and labor costs and staffing needs.
• Provide genuine care for staff and guests and foster a positive, results-focused environment.

Skills

Leadership

Management

Communication

Organizational skills

Multitasking

Restaurant management

Basic computer skills

Education

High School diploma or equivalent

Job description

Who We Are

Pizza Ranch ®Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in pizza, chicken, salad and dessert buffet, as well as delivery and take out. Our franchise has grown steadily with over 200 locations in fourteen states. What makes Pizza Ranch® unique is that most stores offer a host of dining options. We strive to make a positive impact for those that are devoted to family, faith and guests, we call them devoted diners. Our company is fueled by a powerful mission to “Establish Every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives.” Pizza Ranch is committed to making a positive impact no matter how big or small so that each person leaves a little better off, because of the genuine care and concern we give to our guests, team members and communities. If this sounds like an environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who love to be of service to others.

Responsibilities:

At Pizza Ranch, we view our management team as a vital part of what makes our business so successful. As an Assistant General Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product and Service standards of operation. You will also be expected to assist the General Manager in leading the day to day operations and support the management of the guest experience through Qualtrics data and feedback. At the Pizza Ranch, you will have the ability to drive store level profitability and sales goals by controlling food and labor costs. Most importantly you will have the opportunity to provide genuine care for all our staff and guests and to create legendary impact to those you come in to contact with.

Key Accountabilities:

• Guest Satisfaction
• Effective Business Management
• Appropriate and Fair Business Practices
• Training and Development

Qualifications, Skills, and/or Competencies:

• Passion for leading and developing people
• Proven record of management, communication, and organizational skills
• The ability to prioritize multiple situations
• Effective communicator, and listener with good oral and written communication skills
• Restaurant Management experience, preferred
• Proficient in basic computer skills
• High School graduate or equivalent education
• Possess business acumen