Restaurant Supervisor

Sonnenalp Properties, Inc.; Vail (CO); On-site; USD 27,552 - 33,062; Full time

Job summary

A hospitality management company in Vail, Colorado, is seeking a full-time Restaurant Supervisor to oversee daily service operations in a fine dining restaurant. The ideal candidate should have at least two years of supervisory experience, possess strong customer service skills, and be familiar with food and beverage management. This role includes supervising staff, ensuring high hospitality standards, and managing inventory. The position requires working evenings, weekends, and holidays.

Qualifications

• At least two years of restaurant supervisory experience preferred.
• At least two years fine dining experience preferred.

Responsibilities

• Oversee front of the house operations during breakfast service.
• Ensure consistent, superior service and food.
• Supervise staff to prepare for upcoming shifts.

Skills

Customer service skills

Problem solving skills

Organizational skills

Wine and liquor knowledge

Education

Degree in Hospitality or Restaurant Management

Tools

Squirrel POS

Open Table

Job description

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The Sonnenalp Hotel is seeking a full-time, year-round Restaurant Supervisor to oversee daily service operations while guiding and supporting the restaurant team to maintain the highest standards of hospitality.

Application Deadline: Hiring will occur on a rolling basis. Applications will be accepted until April 15th or until the positions are filled.

Wage: $20.00 - $24.00 /hour

Primary Purpose of Position

The Supervisor oversees front of the house operations in the restaurant during breakfast service. They will ensure consistent, superior service and food, stepping into all positions in the restaurant as necessary. They are responsible and have the authority to take care of immediate guest and staff issues. The Supervisor will comply with, and enforce all hotel/restaurant policies and procedures.

Essential Duties and Responsibilities

• Prioritize and organize all phone messages regarding reservations
• Supervise staff to make sure they are properly prepared for an upcoming shift and provide them with the tools they need to perform well; menu terminology, 86 list, special group needs, etc.
• Supervise staff during a shift to ensure greatest guest satisfaction; points of service, attention to detail, etc.
• Work with kitchen staff to make sure food is being prepared in an organized and timely manner
• Check with customers during their meal to see if they are happy with their dining experience
• Help control food and alcohol costs by coding invoices, charting ongoing costs, and checking prices
• Keep staff educated and tested on menus and LHW standards
• Help keep restaurant properly stocked by placing orders for coffee and tea and letting the appropriate managers know if we have shortages of products such as wine, beer, liquor and food
• Handle inventory matters monthly, get to accounting in a timely manner
• Manage bar ordering (liquor, beer, soft beverages, and coffee)

Education/Experience

• At least two years of restaurant supervisory experience preferred
• At least two years fine dining experience preferred
• Degree in Hospitality or Restaurant Management preferred

Special Skills/Equipment

• Excellent customer service and problem solving skills
• Strong wine and liquor knowledge
• Strong organizational skills required
• Experience with Squirrel POS and Open Table preferred

Essential Physical Requirements

• Required to work evenings, holidays and weekends, sometimes in excess of 40 hours per week
• Job requires standing or walking for the full duration of the shift.