Food & Beverage Supervisor

Ascent Hospitality; Birmingham (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life Insurance

401k with employer MATCH

Paid PTO

Team Member Hotel Discount Program

Job summary

Ascent Hospitality (The Elyton Hotel, Autograph Collection by Marriott) seeks a Food & Beverage Supervisor to support the F&B Manager and guide the F&B Team toward outstanding guest experiences. You will help maintain brand standards, safety, cleanliness, and efficient service across restaurant and in-room dining operations.

The ideal candidate will have a strong leadership background, excellent English communication, and a proven ability to train staff, manage shifts, and uphold hospitality

Qualifications

• Must have current food handler’s card and alcohol service certifications as required by federal/state/local laws.
• Minimum three years of hospitality industry experience in food and beverage with guest focus.
• High School education is required.

Responsibilities

• Support the F&B Manager and lead the F&B Team to deliver exceptional guest service.
• Direct service on the floor, enforce brand standards, and ensure safety and cleanliness.
• Coordinate opening/closing duties, supervise setup, and manage supplies and inventory.
• Train and evaluate staff, conduct pre-shift meetings, and uphold cash handling procedures.
• Maintain knowledge of menus, brand values, and hospitality standards.

Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team. Ascent Hospitality (The Elyton Hotel, Autograph Collection by Marriott) is looking for a uniquely qualified hospitality leader to be our Food & Beverage Supervisor! The Food and Beverage Supervisor’s role is to support the F&B Manager, while providing leadership and guidance to the F&B Team; encouraging and ensuring Team Members are working together in order to provide optimum service and safety to all guests and patrons; ensuring needs are met at the highest service levels; assign and check opening and closing duties including setting up necessary supplies, cleaning all equipment and assigned F&B areas; inspect restaurant and storage areas for organization, maintenance and cleanliness.

BENEFITS

• Competitive Wages!
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
• 401k with employer MATCH!
• Paid PTO!
• Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS

• Ability to uphold The Company and Brand standards, policies and procedures and hold all staff members accountable for same
• Ability to organize and prioritize all work assignments and delegate work to the appropriate staff members
• Ability to direct service on the floor, embracing, articulating, and reflecting the culture of the hotel and brand and follow-up where necessary
• Maintain applicable safety programs for the restaurant, employees, and guests
• Ensure employees' appearances appropriately reflects the company image
• Influence the team to embrace, articulate, and reflect our Core Values
• Possess complete knowledge and enforcement of all food and beverage menus including ingredients, preparation methods, and presentation
• Possess complete knowledge of all Hospitality Standards
• Practice and ensure compliance with proper cash handling and operation of the point-of-sale system
• Attend all meetings as required
• Display and teach professional service techniques and ensure the same
• Assist in training and evaluating staff members
• Ensure clean, safe and orderly work areas for employees and guests
• Ensure that all cashier functions, after shift status forms and cover counts are performed adequately and correctly
• Ensure completion of all F&B and general storeroom requisitions for Restaurant(s) and In-Room Dining
• Ensure that In-Room Dining service and tray removal times are within the established guidelines
• Conduct daily pre-shift meetings at all meal periods
• Ensure that a step of service is stressed at every pre-shift meeting
• Ensure that the reservation system is functioning for maximum efficiency
• Any other duties as required by the Restaurant Manager to assist in the direction of the department

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

• Ability to apply commonsense understanding to carry out instructions given
• Must have strong leadership skills, interpersonal skills, excellent English language verbal and written communication skills, listening skills, follow up and follow through ability, basic math skills, strong organization skills, ability to multi-task, team builder, proven track record of increasing experience and responsibility.

PHYSICAL DEMANDS

• While performing the duties of this job, the employee will be required to stand for long periods of time on hard surface; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl
• The employee is frequently required to walk, balance, talk, hear and smell
• Must be able to work with cleaning chemicals, warm temperature and able to work with all food products
• Must regularly be able to carry and balance up to 25 pounds without assistance
• Must be capable of effectively using close vision, distance vision, color vision and sense of smell
• Able to operate in mentally and physically stressful situations

QUALIFICATION STANDARDS

• Required to have current food handler’s card and alcohol service certifications as required by federal/state/local laws
• Minimum (3) three years’ experience in the hospitality industry in food and beverage where the experience is heavily guest focused preferred
• High School education is required.

EEO Employer