Restaurant Supervisor

Paycom - ATS; Norfolk (VA); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Early payday access

Health benefits

401K

Life insurance

Travel discounts

Tuition reimbursement

Paid holidays

Advancement opportunities

Referral bonuses

Job summary

Top Notch Talent in Norfolk, VA is seeking a Food & Beverage Supervisor to oversee dining operations at the hotel and ensure exceptional guest experiences. You will supervise the Restaurant & Bar, monitor service quality, and support cost control efforts.

The role requires 1–2 years in food service, strong English communication, and the ability to train staff and maintain high service standards in a fast-paced environment, including nights and weekends.

Qualifications

• High School Graduate or GED or Work Equivalent.
• Minimum of 1-2 years of experience in food service.
• Good understanding of the English language and strong communication skills.

Responsibilities

• Oversee day-to-day operations of the Restaurant & Bar.
• Ensure staff training on quality and service standards.
• Maintain labor costs to meet budget and assist in budgeting.
• Conduct brand standard audits to ensure service excellence.
• Perform additional duties as assigned by hotel leadership.

Skills

Communication skills

English proficiency

Customer relations

Education

GED or high school diploma

Job description

Who we are:Top Notch Talent + World Class HospitalityWe take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.We are a company with a culture that understands relationships and Team First! We value professionalism, integrity, and honesty as we work towards providing world class hospitality. We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission!You'll love working for us because:The People. You will be surrounded by some of the most talented and supportive leaders and team-people you can be proud to work with! Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/HonestyWhat you can expect from us:Access to your money before payday!Medical/Dental/Vision, 401K, Company paid short- and long-term disability insurance, Company paid life insurance, Travel discounts, Merit increases, Years of Service Awards, Employee Assistance Program, Advancement Opportunities, Paid holidays, Tuition reimbursement, Referral Bonus-work with your friends! Multiple incentive bonuses! And much more!How you will make an impact/Key responsibilities:POSITION OVERVIEW: The Food & Beverage Supervisor is responsible for planning and supervising the dining arrangements at the hotel. The Food & Beverage Supervisor assists in overseeing the food and beverage operations to provide good quality service, food and beverage presentation and guest experience.This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.Responsibilities:Oversee the day to day operations of the Restaurant & BarEnsure staff receive proper training on quality and service standards and have the tools & equipment to effectively carry out their job functionsAchieve and maintain budgeted revenues as instructed by the Director of Food & BeverageMaintain labor cost to meet or exceed budget through effective staff and labor managementTrain staff in operational standards and follow-up on that training to ensure levels of service are maintainedEstablish and achieve quality and guest satisfaction goalsMaintain food and liquor costsMaintain a floor presence during needed meal periods to ensure optimal guest serviceConduct routine brand standard audits designed to ensure optimal service executionComplete additional duties as assigned by hotel leadershipOther duties as assignedThis job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.Work environment: Work environment - F&B outlets, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settingsQUALIFICATIONS, EDUCATION & EXPERIENCE:High School Graduate or General Education Degree (GED): or Work EquivalentMinimum of 1-2 years of experience in food service preferred.Previous guest/customer relations training.Good understanding of the English languages.Good communication skills both written and verbal.Carry a large oval tray with 6 covered dinners, approximately 20 pounds.Exert physical effort in lifting/transporting at least 50 pounds. Push/pull carts and other equipment up to 150 pounds.Endure various physical movements throughout the work areas.Satisfactorily communicate with guests, management and co-workers to their understanding.Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.Must be able to speak, read, write and understand the primary language(s) used in the workplaceRequires good communication skills, both verbal and writtenMust be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.Professional appearance and manner, good character to work in a fast-paced teamExert physical effort in lifting/transporting at least 50 poundsAble to work extended periods of time standing upPush/pull carts and other equipment up to 100 pounds.Endure various physical movements throughout the work areas.Satisfactorily communicate with guests, management and co-workers to their understanding.