Restaurant Supervisor

General Hotels Corporation; Indianapolis (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Incentive Plan

Medical, Dental, and Vision Insurance Options

Company Paid Life Insurance

Company Paid Telemedicine

Supplemental Life Insurance

401(k) with company match

Hotel Room Discounts

Earned Wage Access (“on-demand pay”)

Company Paid Employee Assistance Program

Perks through Benefit Hub

Generous Time Off Package

Benefit Hub Perks

Time Off Package

Job summary

A leading hotel management company in Indianapolis is seeking a Restaurant Supervisor for the Crowne Plaza Union Station. In this role, you will oversee daily restaurant operations, ensuring high-quality guest experiences and team performance. Ideal candidates have prior leadership experience in hospitality, strong communication skills, and a passion for guest service. Benefits include medical insurance, a generous time off package, and hotel room discounts. Join us in delivering exceptional dining experiences!

Qualifications

• Prior experience in restaurant or hospitality leadership strongly preferred.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of scheduling, payroll, and restaurant operations.
• Passion for guest service and team development.
• Flexible availability, including weekends and holidays.

Responsibilities

• Oversee all aspects of restaurant, lounge, and kitchen operations.
• Monitor service standards, guest dining times, and seating capacity.
• Collaborate with kitchen and service teams for elevated dining experiences.
• Mentor and coach staff to foster a guest-first culture.
• Manage operational compliance and execution of restaurant procedures.
• Identify and resolve operational challenges in a fast-paced environment.

Skills

Leadership

Communication

Problem-solving

Guest service

Problem-solving

Guest service

Job description

Join the hotel team with General Hotels Corporation as a Restaurant Supervisor for the Crowne Plaza Union Station and be a key part of delivering exceptional guest experiences!

As a Restaurant Supervisor you will support the daily operations of our Food and Beverage outlets. Overseeing daily operations to ensure exceptional guest service, team performance and operation efficiency.

Responsibilities

• Oversee all aspects of restaurant, lounge, and kitchen operations to ensure a smooth, high-quality guest experience.
• Perform operational duties across all areas of the restaurant as needed.
• Monitor service standards, guest dining times, and seating capacity throughout each shift to maintain efficiency.
• Collaborate with kitchen and service teams to deliver seamless and elevated dining experiences.
• Lead and support staff by mentoring, coaching, and fostering a guest‑first culture.
• Schedule associates effectively using staffing guides, adjusting as needed to meet business demands.
• Manage operational compliance and execution of restaurant procedures to maintain service excellence.
• Handle leadership responsibilities including financial oversight, payroll, and daily reporting.
• Proactively identify and resolve operational challenges in a fast‑paced environment.
• Support departmental goals and contribute to overall business success.

Requirements

• Prior experience in restaurant or hospitality leadership strongly preferred.
• Strong leadership, communication, and problem‑solving skills.
• Knowledge of scheduling, payroll, and restaurant operations.
• Passion for guest service and team development.
• Flexible availability, including weekends and holidays.

Benefits

• Incentive Plan
• Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance
• Company Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Hotel Room Discounts
• Earned Wage Access (“on‑demand pay”)
• Company Paid Employee Assistance Program
• Perks through Benefit Hub
• Generous Time Off Package

The hotel is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award‑winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.

General Hotels Corporation is an equal opportunity employer. We participate in E‑Verify to confirm employment eligibility.