Restaurant Supervisor: Lead Service & Guest Experience

General Hotels Corporation; Indianapolis (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Incentive Plan

Medical, Dental, and Vision Insurance Options

Company Paid Life Insurance

Company Paid Telemedicine

Supplemental Life Insurance

401(k) with company match

Hotel Room Discounts

Earned Wage Access (“on-demand pay”)

Company Paid Employee Assistance Program

Perks through Benefit Hub

Generous Time Off Package

Job summary

A leading hotel management company in Indianapolis is seeking a Restaurant Supervisor for the Crowne Plaza Union Station. In this role, you will oversee daily restaurant operations, ensuring high-quality guest experiences and team performance. Ideal candidates have prior leadership experience in hospitality, strong communication skills, and a passion for guest service. Benefits include medical insurance, a generous time off package, and hotel room discounts. Join us in delivering exceptional dining experiences!

Qualifications

• Prior experience in restaurant or hospitality leadership strongly preferred.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of scheduling, payroll, and restaurant operations.
• Passion for guest service and team development.
• Flexible availability, including weekends and holidays.

Responsibilities

• Oversee all aspects of restaurant, lounge, and kitchen operations.
• Monitor service standards, guest dining times, and seating capacity.
• Collaborate with kitchen and service teams for elevated dining experiences.
• Mentor and coach staff to foster a guest-first culture.
• Manage operational compliance and execution of restaurant procedures.
• Identify and resolve operational challenges in a fast-paced environment.

Skills

Leadership

Communication

Problem-solving

Guest service

Job description

A leading hotel management company in Indianapolis is seeking a Restaurant Supervisor for the Crowne Plaza Union Station. In this role, you will oversee daily restaurant operations, ensuring high-quality guest experiences and team performance. Ideal candidates have prior leadership experience in hospitality, strong communication skills, and a passion for guest service. Benefits include medical insurance, a generous time off package, and hotel room discounts. Join us in delivering exceptional dining experiences!