Restaurant Supervisor

Delaware North at Niagara Falls State Park; City of Niagara Falls (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Delaware North in a seasonal Dining Room Supervisor role at Niagara Falls State Park. If you thrive in a fast-paced environment and pride yourself on exceptional guest service, this position offers a rewarding opportunity with comprehensive benefits and a collaborative team culture.

Benefits

Health, dental, and vision insurance

401k with company match

Paid vacation days and holidays

Tuition reimbursement

Weekly pay

Free shift meal

Free parking

30% off retail items

Referral bonus

Opportunities for growth

Qualifications

• Prior restaurant experience preferred.
• Minimum of 2 years’ supervisory experience preferred.
• Excellent communication and customer service skills.

Responsibilities

• Assign duties to scheduled dining room team members.
• Perform service tasks such as clearing tables and serving food.
• Investigate and resolve issues regarding food quality and service.

Skills

Communication Skills

Customer Service Skills

Employee Relation Skills

Job description

The opportunity

Delaware North Parks and Resorts is hiring seasonal Restaurant Supervisors to join our team at Niagara Falls State Park in Niagara Falls, New York for our 2025 summer season.

If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply to this Dining Room Supervisor position today.

Pay

$19.00 – $20.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

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What we offer

Join our fun team working together in the country’s original state park, Niagara Falls. Share the excitement of the natural wonder of the falls with guests from around the globe. There’s lots to explore including trails, boat rides, and interactive exhibits.

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Free shift meal including drink refills
• Free on-site parking
• 30% off retail items
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for eligible year-round team members

What will you do?

• Assign duties to scheduled dining room team members
• Perform service tasks, such as clearing tables, serving food and drinks, seating guests, and cashier duties when necessary
• Investigate and resolve situations regarding food quality, service, or accommodations
• Review work procedures and operational initiatives to improve service, performance, or safety
• Assist Restaurant Manager with team member trainings and compliance
• Monitor daily and hourly cleaning
• Manage labor and profit loss
• Ensure proper cash handling and tip record keeping for shift
• Must adhere to the company uniform standards and grooming guidelines
• Must be able to work weekends and holidays

More about you

• Prior restaurantexperience preferred
• Minimum of 2 years’ supervisory experience preferred
• Must be self-motivated, able to work without direct supervision, accept challenges, and embrace new opportunities
• Excellent communication skills, written and verbal
• Excellent customer service and employee relation skills

Physical requirements

• Ability to lift or carry 50 pounds
• Ability to stand or walk 100% of the time
• Possible exposure to secondhand smoke
• Possible exposure to high volume of noise

Shift details

Day shift
Evening shift
Holidays
Every weekend

Source: Hospitality Online