Restaurant Supervisor

Hilton Cincinnati Netherland Plaza; Cincinnati (OH); On-site; USD 27,552 - 28,929; Part time

Job summary

Hilton Cincinnati Netherland Plaza is seeking a Restaurant Supervisor to ensure smooth daily operations of the restaurant. This role involves training and scheduling staff, managing inventory, and resolving customer complaints to maintain high service standards.

The ideal candidate should have 2–5+ years of supervisory experience in the hospitality sector along with leadership and communication skills. The position offers compensation of $20 - $21 per hour.

Qualifications

• Proven experience as a supervisor or in a similar role in the hospitality industry, often 2–5+ years.
• Strong ability to lead, motivate, and train a team.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee daily shifts and ensure compliance with health, safety, and licensing regulations.
• Hire, train, and schedule restaurant staff while conducting performance evaluations.
• Address customer complaints or inquiries promptly and professionally.

Skills

Leadership

Communication

Problem-Solving

Customer Service

Technical Skills

Tools

Restaurant management software (e.g., POS systems)

Job description

The restaurant supervisor oversees daily front- and back-of-house operations to ensure smooth service, high-quality food, and sanitation compliance. Key responsibilities include training and scheduling staff, resolving customer complaints, managing inventory, and maintaining service standards. They act as a bridge between staff and management to boost efficiency and profitability. Responsibilities: • Operational Management: Oversee daily shifts, including opening/closing procedures, and ensure compliance with health, safety, and licensing regulations. • Staff Supervision & Training: Hire, train, mentor, and schedule restaurant staff, while conducting performance evaluations. • Customer Service: Address customer complaints or inquiries promptly and professionally to ensure a positive dining experience. • Quality Control: Monitor food preparation, presentation, and service speed to meet restaurant standards. • Inventory & Supplies: Monitor stock levels of food, beverages, and equipment; place orders as needed. • Financial Duties: Handle cash management, prepare deposits, and assist in controlling waste and labor costs. Qualifications: • Experience: Proven experience as a supervisor or in a similar role in the hospitality industry, often 2–5+ years. • Leadership: Strong ability to lead, motivate, and train a team. • Communication: Excellent verbal and written communication skills. • Problem-Solving: Strong customer service and conflict-resolution skills. • Technical Skills: Proficiency in restaurant management software (e.g., POS systems). Compensation: $20 - $21 hourly

• Operational Management: Oversee daily shifts, including opening/closing procedures, and ensure compliance with health, safety, and licensing regulations. • Staff Supervision & Training: Hire, train, mentor, and schedule restaurant staff, while conducting performance evaluations. • Customer Service: Address customer complaints or inquiries promptly and professionally to ensure a positive dining experience. • Quality Control: Monitor food preparation, presentation, and service speed to meet restaurant standards. • Inventory & Supplies: Monitor stock levels of food, beverages, and equipment; place orders as needed. • Financial Duties: Handle cash management, prepare deposits, and assist in controlling waste and labor costs.